As we know, power is the ability to act. When you behave in a powerful way, people will respect you and do what you say. There are 8 ways that we too can speak in a powerful manner:
1. When You Introduce Yourself, say, "Hi, my name is Andy Ng". Include your surname will make you sound professional and important
2. When you're asked a question that you don't know how to answer, never say, "I'm sorry I cannot answer your question". Say, "That's exactly the question I'm working to answer".
3. When people criticises you, instead of acting defensively, thank people sincerely for sharing their opinion with you, whether you agree with them or not
4. When you're asked to do something that you think is difficult, say, "Wow! That sounds challenging"
5. Learn to say no, but say it with gratitude and people will respect you more. For example, when you're asked to sponsor something, say, "Thanks for asking me. My budget is pleasantly full. I'm working hard to ensure that is it not unplesantly full, thank you for your understanding"
6. When people propose you something, ask, "What's next?", "What else?" and "Why not?" even if you want to agree with them
7. Whatever message you want to convey, frame your message as a story. Be a story teller
8. People like people who are like them. Speak in a way that builds rapport with them. This will make you seem more influential and powerful.
HEART SELLING (NEW)
The Proven Way to Sell that Moves People
Date: 23 July 2015 Thursday 2 to 5.30 pm
Venue : The Plaza 02-346, 7500A Beach Rd
Investment :1 pax s$298.00 ; 2 pax & above each is s$199.00 ; 5 pax & above each is s$149.00 ; 10 pax & above each is s$129.00 ; 15 pax & above each is s$99.00
Note: This course can also be done at your premise at no extra cost. Call Andy at 8201-4347 to find out how...
Selling from your heart and with your heart is about loving your products, your business and your customers. Heart Selling describes the paradigm shift from push marketing to pull marketing. The oppposite of Heart Selling is Hard Selling which is nothing more than pushing customers to buy under the pretext of 'problem solving'.
We know that nobody likes to be sold but everyone loves to buy. Heart Selling is about the science and art to foster and enhance your customer’s love to buy from you. Andy Ng, a Sales Coach and Trainer with over 28 years of corporate experience, will show you dozens of time tested strategies and tactics to activate the seven magnets of Heart Seling. Whether you are a sales manager or sales executive, if you too want success in sales, this course will give you insights that others pay a lifetime to master. Do NOT come for this course if you prefer to do hard selling, otherwise book this course NOW and reap the rewards.
*** This course qualifies for PIC (Productivity & Innovation Credit), where you can get 60% Cash Grant. This means that you will get back more than what you spent. Hurry! Limited seats, register now!
POWER-PACKED CONTENTS INCLUDE:
- What is Heart Selling and how does it differ from Soft Selling, Magnetic Selling and Solution Selling
- What is 'HEART': Hear them out, Empathize, Act on their concerns, Realize their Dreams and Take Action
- Your top 25 strategies on HEART (using 'Red Cliff' case study)
- Prospecting using Your Heart: how to attract people to want to meet you
- Heart Presentation: the use of Personal Stories and FORM-HD
- Sales Closing: an Inside Job and how to use your heart to close every sale
- Overcoming Objections with your heart: how to move people to say yes
- Service from the Heart: dealing with your weaknesses and difficult customers
- The Heart Way to Stay in Touch
- Going to the bottom of all human actions: changing their beliefs and convictions
- The Ultimate in Heart Selling the Aloysius Way
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