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Showing posts with the label Tough Objections

The Non-Objection Objetion

Having wrapped up my presentation with a bang, I was very satisfied with myself. Today's presentation went on so well and the audience was so positive. I am sure that there will be at least 3 sign-ups tonight.  I asked the customary question, "Is there any question?"  Then one man stood up. "Well," he said cheerfully, "thanks for the talk. Everything you said is true".  "Thank you", I said. And then he started to leave the room. As he leaves, the other people also leave. What remained is an empty room!   I realized that I have just gotten an non-objection objection!   Start by understanding that even though it doesn't sound like one, this really is an objection. The prospect has avoided saying "no" directly. But he has walked away without a purchase. The following are the 5 best ways to deal with this objection: After thanking your prospect, ask if you would arrange another time to catch up and follow up on "the t

First 5 of the Top 25 Toughest Sales Objections

You can do one of these 2 things when your prospect says no. You can give up or give it your all.  That means learning how to respond so that in the end, you get the sale. The first 5 of the top 25 sales objections and their responses are: 1. I don't need  what you are selling Respond:  Would you explain to me why not? Whatever reasons the prospect gives, respond with Feel Felt Found. I understand how you feel. That was exactly how I felt too when I was offered this job as a sales executive in this company 3 years ago. Who needs new skin care products? As I started doing this job, I tried the products slowly. First on myself and then on my family members. After 2 months, I found that I and my family members get very good results from using the products. Now I find myself impossible NOT to use the product! 2. We Don't Need Some of the Product's Features Respond: Would you tell me which of the features you're concerned about? Whatever the reasons your prospe