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What To Do If People Don't Follow Your Instructions Repeatedly

This is very common: You've given clear written or verbal instructions to your team and they have repeatedly done things in their own way and not follow your instructions.  Should you give up or fire them up? Based on training and coaching over 81,131 people in 13 countries, we found at www.AsiaTrainers.com that there are 5 reasons why people don't do what you said: They don't understand the importance of following your instruction .  They think that doing things their own way is okay because you as the boss, manager or leader may not know or bother about it.  Your Action: Educate them that it is not okay to not follow instructions and you will bother about it all the way.  There is no negative consequence for not following your instruction . Because it is more comfortable for them to do things their own way, they will naturally not follow your instruction. This is human nature! They don't buy-in to the benefits of following your instruction . In short, they don&

To Sell is Human: Selling is Moving People

To sell is human and everyone is a salesperson, because selling is about not selling but moving people. Most people are in non-sales selling, that is, they are not defined as salesperson but their job involves communicating, influencing and persuading people. We call these Moving People. Moving People is not about getting your way with others but helping others to get their way. And when others get their way, you'll get your way too. Moving people is not about how much conviction you have but about conveying your conviction to people. Moving people depends more on the creative, heuristic, problem-finding skills than the reductive, algorithmic, problem-solving skills. From Caveat Emptor to Caveat Venditor. We've moved from a world of cavet emptor (buyer beware) to caveat venditor (vendor beware). This is because of the information age we're living right now, buyers have more information than vendors and thus buyers will mislead vendors more often than the other

5 Things that Your Boss Expects You to Know but he won't tell You

Every boss has some expectations of you but may not let you know. With a little heart and determination, you'll can meet the following 5 common things that will go a long way in your career: Volunteer to report work status and never wait for your boss to ask you about it.   Take Criticism positively, not personally.  See the criticism as a well-meaning challenge to bring out the best in you. Use your own money for the company and don't let your boss know about it.  Be helpful. Teamwork is a key factor that every boss is looking for in an employee. Never repeat your mistakes. Remember, 2nd mistake is called Careless, whereas 3rd time mistake is called Intentional while 4th time same mistake is called Sabotage. By Andy Ng of Asia Trainers

Shake Your Head to Success: Say No to these 5 things and You'll Achieve Massive Success

You've heard of Handshake to Success, but have you heard of "Headshake" to Success? In this rapid world of instant connectivity, we have to say No instead of yes if we too want to be successful. There are 5 things that we must say No to: Say No to Procrastination . Just do it now, and better still, do it yesterday. Napoleon Hill in his latest book "Outwitting the Devil" revealed that procrastination is the number one killer to success in this world. It doesn't matter that what you are not perfect, all it matters is that you start first and the rest will follow. Say No to Follow the Market.  Steve Jobs did not follow the market, he created the market. He also spoilt the market by giving customers more than what they asked for: instead of just a phone, he gave them an MP3, Video Player, Mini Computer, Camera, Video Camera and Photo Editor.  Say No to Dreaming.  Dreaming is having dreams with no timeline and action plan, a dream is a dream with timeline

Managing Your Boss with Ease

Of course here we are are talking about a boss that is not easy to manage, like micro-managing, bossy, very demanding or frequent change in temper.  There are several practical steps that you can take to Manage Your Boss with Ease as follows: Look for Patterns - watch for behaviour swings, like Mondays or month-end or quarter-end when the boss is under tremendous pressure to perform.  Be prepared and don't do things that will add pressure, like applying for leave or asking for day off.  Pre-empt Needs. Once you know what triggers them, it's good to be pre-emptive by flagging potential problems before they escalate and offer solutions. The simplest way you can be pre-emptive is to ask the question: "What are the one or two things that I can do to make your work life better?" Show Empathy . Your boss is under pressure to produce and if you understand this plight that he is facing, you will be more understanding and there will no issue of how to manage your bos

Never Underestimate the Power of Star Power

Never underestimate the power of star power.   Jay Chou has star power, even if he cannot sing properly and you can't hear what he is saying, he is still the no. 1 singer in Asia (other than Psy).   So my advise to friends is: acquire star power yourself. There are 5 Ways in which Anyone Can Acquire Star Power: 1. Be good in something, even in simple things like parking and finding carparks; 2. Be passionate in something, and really show it in what you do, like helping people find parking; 3. Be Generous in giving, like giving up your parking lot if you think that someone is more desperate than you; 4. Reach out to people, and the best way to reach out is not via facebook or twitter, but with your hearts. Like this blog I'm now writing on Google's Blogger (or Blogspot), I used my heart to pour out the letters here; 5. Lastly, Be Consistent.  Don't blow away your chances by being blown by the wind easily. by Andy Ng, Chief Trainer Coach

Are Your Skin Thin and Your Heart White?

Me teaching the audience the Jim Rohn's 5 Puzzles of Life  Like you, I as a Coach and Trainer am also human and very often are concerned of what makes me feel good that I sometimes forget what makes me great. Yet I know that a successful life is one that is lived through understanding and pursuing one’s own path, and not chasing the dreams of others. I also know that Character is not made of sunshine and roses. Like steel, character is forged in fire, between the hammer and the anvil. So I find the ‘Thick Face Black Heart’ concept by Chin-ning Chu so useful. Because Thick Face Black Heart is not about ruthlessness. It is about adapting and adopting non-destructive ruthlessness, to gain the freedom in action necessary to achieve effectiveness in the execution of your task. We all have the innate power within us: Thick Face is the Shield while Black Heart is the Spear. A Thick Face person has the ability to put Self Doubt aside. His confidence instills

How Sun Tzu Made All Leaders Redundant

My Teacher Sun Tzu Made All Leaders Redundant Sun Tzu 孙子 (or Sūn Zǐ in pinyin) was a 500 BC Chinese general, military strategist, and author of  The Art of War  孙子兵法, an immensely influential ancient Chinese book on military strategy. Many great leaders like Margaret Thatcher and Ronald Reagan study his work and became legendary leaders. Many corporate leaders paid thousands of dollars to attend courses to learn Sun Zi's secrets. We at Asia Trainers believe that you too can learn this master's secret with just three hundred dollars. This is because we take the key essence and compile them into a 4-hour course that will leave you with just enough materials to lead your team to greater heights. Since October 2010, we have trained over 373 leaders coming from countries including Hong Kong, Japan, Myanmar and even China.  The next run of Leadership with Sun Zi is on 5 Sep 2013 Thur. 9 am to 1 pm. Limited seats are available, click here or call Priya at 6225-1784 to re

3 Ways to Increase Sales

As we shared a few weeks ago, there are only three ways to grow a business: 1) Increase your customers 2) Increase the size of each purchase 3) Increase the number of times your customers purchase from you We share here two ways to increase your sales: ------------------------------------------------------- 1.  Offer Add-ons ------------------------------------------------------- There is no better time to sell something else to a person than when he or she is already in a buying mood. 'Would you like French fries with your burger?' That's a line we taught a fast food client of ours to ask every customer who orders a burger. Their sales skyrocketed Think about what you could offer your customers as an add-on. Then just ask them if they would like it. Of course, the more special you make your offer, the higher the number of people who will accept it. ------------------------------------------------------- 2.  Package for Profit ----------