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Training Charity

As a Lion member since 2004, I have been involved, in a small way, numerous charity projects.  In October 2017, I decided that instead of actively involved in charity projects, I am actively involved in training charity projects. That's why I take up this training project that pays me NO training fee. A public service project, this 3-days powerful training program with 3 international trainers complete with meals and materials is waiving training fee for all the Singapore participants. Instead of paying the old RMB 20,000 or S$4,000, we only collect from you a mere S$299 to cover costs of overseas Trainers, venue, meals and materials cost for a 3-days program. If you would like to be part of a worldwide audience of 380,000 people since 2011, come and join this program: JOURNEY OF CREATION Dates: Jan 12 to 14 (Friday to Sunday, 3 full days except Sunday till 6pm) Time: 9 am to 9 pm (except Sunday till 6 pm) Venue: Chuay Huay Lim Club 4th Floor, 190 Keng Lee

Psychological Selling

As we know, customers have certain psychology and they behave in ways consistent with their thinking. Unfortunately, most salespeople sell the way they were taught without understanding customers psychology. For example, most are trained on overcoming objections when what they should focus on is knowing customers deeper needs and create win-win solutions. For the first time ever in Asia, we combined the science of psychology with proven practical sales strategies and tactics. Now you can pick up sales skills seldom taught with a very special Christmas offer from us: PSYCHOLOGICAL SELLING Date: 27/12 Wed 9 am to 5 pm Venue: 7500A Beach Rd 02-346 Fee: Special $149 each (usual $398)         2 pax at $99 each (67% off)    5 pax at $80 each + 1 FREE seat (84% off) Contents: 1. 3 Steps to Psy. Selling: Excite, Eustress and Exchange 2. Power of Story Telling to Move People 3. Using mind tools to let people be Who They Want to Be 4. Making your Offer Irresistible 5. Psychology

DIY Video Marketing

How you can create your own marketing videos with 5 Nos: No Money, No Camera, No Assistant, No Time and No Knowledge.  Andy Ng is a Business Coach and Trainer with AsiaTrainers since 2001

How to Use WeChat when You Don't Know Chinese

What Surprised Me in Switzerland

As we know, Switzerland is a beautiful tourist haven for many.  From my recent 16 days trip, I got some nasty surprises too: The smoking rate is pretty high for such a developed country that is well known for pharmaceutical and health sciences.  If you see 2 adults standing, likely one of them is smoking. Everywhere people smoke: inside train stations, door of restaurants, just outside museums, ski mountains etc People are friendly generally, they just don't smile often and appear to be cold Trains are very punctual and fail-proof, the train tickets are, like everything in Switzerland, expensive Unlike Spain or other European countries, it is not common to find beers being served in fast-food restaurants.  Also, beer is not cheaper than soft drinks , unlike Spain and other countries Eating at restaurants can cost you an arm and a leg .   That's why Swiss seldom eat out.  But we managed to find small eateries that charged very low for very tasty food.  They just don

5 Good Things You Must Know About Switzerland

I just came back from Switzerland Holidays, and these are the 5 good things about Switzerland that we too can learn from: Perfect public transport system comprises of trams, buses, above-ground trains, underground trains, mountain trains, cable cars, and boats.  They even have real-time arrival time of trams and buses using GPS United but not uniform .  Switzerland is actually not a country but a confederation making up of 26 cantons, which are federal states that have very great power. There is little central government control, unlike China or Russia. Every canton is like an independent country, with their own laws, languages, customs, and culture.  But the cantons are united as a nation but there is no uniformity. This gives rise to lots of creativity and competition among the cantons, which as a whole makes the nation stronger High Trust system .  Everyone uses public transport base on trust.  People do not buy train tickets and slot tickets into machines to enter train pla

How to Link Your WeChat to Facebook

7 More Misunderstandings about WeChat

WeChat Pay is only used in China. Truth: WeChat Pay is now available in 15 countries and regions  for payments in 12 currencies WeChat Wallet can only be opened and used in China. Truth: Anyone can enable WeChat Wallet, even if they don't a bank account opened in China. How?  Just link your WeChat to your Visa or MasterCard and complete the authentication process I need to know Chinese to use WeChat. Truth: WeChat has a translation function that can translate 21 languages, so you don't need to know Chinese to use WeChat WeChat is not secure as the China government can spy on us. Truth: China government doesn't need to spy on Wechat users because Wechat has it own internal audit process that ensures that no WeChat users use WeChat to engage in non-government-approved activities, like HK Independence WeChat is just a fad and may not last, just like Viber.  Truth: WeChat is not a fad as its user base has been growing faster than WhatsApp and Facebook WeChat is less fr

The 7 Ways to Advertise on WeChat

As of now (19 May 2018), there are almost 1.1 billion daily active users on Wechat.  That's why many businesses are looking at how they can advertise and do marketing on Wechat. We all know that WeChat users are mostly people from China and they use WeChat 5 times an hour daily, more than 3 hours and buying goods and services via WeChat.  In fact, many large companies including Huawei, Orchard Road Business Association and Capitaland market aggressively on WeChat. As WeChat is very different from Facebook, LinkedIn, and Google, there are 7 ways that you can advertise on WeChat: Incur at least US$20,000 to Tencent Holdings , the company that owns WeChat.  Tencent will, base on your target market, do a message broadcast to selected WeChat members .  You can specify who and where you want to target, like target the Shanghainese or the China people in Singapore.  Many Singapore companies including Marina Bay Sands, Singapore Tourism Board and Kaplan Education have been using pa

What Is a Real Sales?

Real Sales is About Chatting Sales = Chat 1.      The real sales is a happy chatting experience, we chat about each other’s aspirations, worries, how to achieve our wishes and how to help each other take away our worries 2.      The real sales has no position, no buyer and no seller, only friends 3.      The real sales is about helping to solve your friend’s problems wholeheartedly 4.      There is no need to convince or persuade the other person if you’re doing real sales 5.      There is, of course, no pressure under real sales situation 6.      The real sales is about saying what the other person wants to listen, and we are selling what the other person want 7.      The real sales is full of value and meaning as you the salesperson is helping your customer to solve a real problem 8.      After the closing of a real sale, the customer will say thanks. You will not feel relieved, because throughout the whole process you and the customer do not feel any pressur

Sun Tzu Service Warrior

Sun Tzu (or Sūn Zǐ in pinyin) was a 500 BCE Chinese general, military strategist, and author of The Art of War, an immensely influential ancient Chinese book on military strategy. Many great leaders like Margaret Thatcher and Ronald Reagan studied his work and became legendary leaders. Many corporate leaders paid thousands of dollars to attend courses to learn Sun Tzu secrets. We believe that you too can learn master Sun Tzu secrets and apply them to your work easily.  This is because we take the essence and compile them into a Half-day course that will leave you with just enough materials to serve your bank’s customers and lead your business to greater heights. Since October 2010, we have trained over 1,137 leaders coming from countries including Indonesia, Philippines Cambodia, Japan, Sri Lanka and even China. How does this military classic apply to your CUSTOMER SERVICE? To ‘win without fighting’ in customer service is to serve your customers wholeheartedly and yet you never

Replace your Financial Statements with Contribution Margin Statement

Financial Intelligence: Replace your Financial Statements with Contribution Margin Statements

(Watch our short video at here ) Having looked at financial intelligence for an individual, today we look at financial intelligence for businesses. I will tell you to throw away your financial statements as they are not useful! Traditional financial statements will show you the profit and loss statement as follows: Sales Less cost of sales = Gross Profit Less expenses = Net Profit The question I want to throw to you is: is this your real profit?  How do you make decisions based on this information? We know that businessmen do not rely on the above financial statements to make decisions because they lack an important information.  They do not give you information on your costs. There are two types of costs: fixed and variable. Fixed costs do not vary with operations level, like your rental or staff salaries, they are the same regardless of your sales.  Variable costs vary with your operations level, like your selling costs and cost of purchase.  You need to break down

Financial Intelligence: Why the Rich Get Richer

(Watch short video at here ) As a Chartered Accountant by training, I want to talk about Financial Intelligence today.  This is because everyone wants to be rich, but few have financial intelligence, the key ingredient for richness. Intelligence is the ability to make sense out of information, strategize, think and act appropriately. Most people have no intelligence, for they simply follow the crowd and react more than respond. For example, when times are hard, most people will cut costs, and they end up with lesser sales and less cash flow instead. There are 2 indicators to show if you are financially intelligent: When you are empowered by numbers and take advantage of financial leverage, like make use of other people's money When you can act without money as the objective There are two key elements in financial wealth: value and cash flow. These two are interlinked, for when you have more value, you will have more cash flow.  The rich can turn value into cash flo

Why Rich Get Richer with Financial Intelligence