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Turn Your Clients into Raving Fans and Let Them Sell for You: The Magic 5 Ways

Whenever I ask business owners the question, 'What is the purpose of a business?' I often get the following response: 'To make a profit!’ That answer pinpoints why so many businesses struggle to survive, let alone grow. That answer is centred on the desires of the business owner, not on the needs and desires of their customers. Imagine walking up to a potential customer and saying, 'Hello. My purpose is to make a nice, big profit from you today!'   That would be what we call a 'repelling' action, not an 'attracting' action.  Here's a much more powerful and profitable definition of the purpose of a business: To attract and serve the needs of as many customers as possible at an acceptable profit. Did you notice where the profit came in? Not at the beginning where most people put it, but at the end. Profit is the 'result' of how well you serve your customers needs. Focus on serving your customers better than your competition --

Be Instantly and Always Happy in 3 Simple Ways

Everyone wants to be happy, for this is what life is about.  We also know that we need to be happy to be successful and not wait for success to bring us happiness.  Some people think that money will bring us happiness, whereas others believe that love makes us truly happy.  There are those that, like Will Smith in the movie The Pursuit of Happyness, believes that it is the pursuit of happiness, and not the happiness itself, that will make us happy.  In other words, happiness is a journey, not a destination .   In our trainings, we impart to our participants 3 things that will bring us happiness.  These 3 characteristics of life are interlinked, and you need to see them in totality: 1.   Realizing that Nothing in this world is permanent, and everything is in a flux and subject to constant change All things are impermanent, and everything is in the process of changing into something else.   The entire universe and the cosmos are in constant change from one state to another. E

Mind Your Mind

When we say 'mind', we don't just mean the mind in our brain or head. The mind is everywhere, with every atom. Wherever we feel anything, the mind is there. The mind feels. Where does the mind resides?  Our whole body contains the mind.  We need to mind our mind. By this I mean we need to take care of our mind, as though our mind is our physical possession, like how we take care of our looks. There are 4 major ways to mind our mind: 1. Feed our mind with good food The mind feeds on foods of thoughts, emotions and feelings. Feed your mind with good food and your mind will be healthy and strong. If you feed it with junk, your mind will become junky.  2. Calm our mind regularly  We are often so busy that our mind is never at rest, at peace of in a state of calm. To calm our mind, we just need to stop thinking and just take 3 deep breadths, with our mind fully focused on our breathing and nothing else. If you do this mindfulness practise regularly, you will find tha

Treasure Your First Wife While You're Still Alive

There was a King in ancient India who had four wives.  Naturally, he loved the 4th wife the most and adorned her with all the riches in life.  He thought that she love him too. The King was also very proud of his 3rd wife and always showed her off to neighbouring kingdoms. The King's 2nd wife was his confidant.  She was always kind, considerate and patient with him. Whenever the King faced a problem, he could confide in her, and she would help him get through the difficult times. As for the King's 1st wife, she was his loyal partner and had made great contributions in maintaining his wealth and kingdom.  However, the King did not love the first wife, that's why he married 3 other wives.   In fact he hardly took notice of her! One day, the King fell ill and he knew that he was going to die. He thought of his 3 wives (except the 1st wife) and wish that they will follow him so that he can continue to enjoy life with them in the other world.  So he asked the 4th w

Connecting People when they are Disconnected with You

Yes, it is getting more obvious that people are getting more disconnected despite of the proliferation of tools that 'connect' like smartphones, tablets and smart watches.  We know that connection is beyond 'being there', it is also not about being 'on line' or 'on the line'. Connection is nothing but connecting at the heart and spirit level .  It is beyond connecting at the body level, and also above the mind level.  You'll know when you're connected to someone when both of you 'get it ', and you don't need to show anyone that connection exists.  Like a loving couple, they are truly connected at every minute of their date even when they 'do nothing' at their dates.  Note that the Chinese used to think of connection at the 'blood' or family level, but this is just body connection and may not even be mind connection. The recent MH370 Plane Disaster showed that the families of the victims were simply 'disgusted

The 4 Immeasurable that Get Heads Nodding

In our Sales Power (more at here ) and other sales and marketing courses, we teach people not to sell their product, its advantages and even the benefits it will accrue to the user.  For all these things are measurable, but in life it is the immeasurable that will get heads nodding. The 4 Immeasurable are: Hidden Potential .  Everyone has some hidden potential inside them, and the goal of the salesperson is to harness this potential.  It could like in the prospect's production capability, and by investing in the machine that you are promoting, they can reach their potential faster and easier. Achieve Dreams .  If you can dream it, you can make it.  A good salesperson talks about his prospect's aspirations and dreams and let them know that they too can realize their dreams.  Note that this may have nothing to do with what you are selling, but it surely touches their hearts.  When you can touch somebody's hearts, it is limitless what you can do. Love and Concern .  A

4 Levels of Communication: Feelings Thoughts Experience and Words

  The 4 Levels of Communication The highest level is Feelings. Feelings is the language of the soul. If you want to know what's true for you about something, look at how you're feeling about it. The next level is Thought. If I cannot let you feel what I am feeling now, I use thoughts. I get you to think of my situation. Next is Experience, which is something that you can relate to when you have the experience. Finally, when feelings, thoughts and experience fail, Words is used. Words is the least effective communicator, for it is most open to misinterpretation and misunderstanding. Words help you understand, experience allows you to know. Yet feelings is what you truly know, deep inside of you. Let me use the Singapore flag as an example. I feel great when I see the Singapore flag in a foreign country. If you have not been to a foreign country, I get you to think of it. I also try to relate that to your own experience, like how you see your own clothing in other peopl

3 Ways to Increase Sales

As we shared a few weeks ago, there are only three ways to grow a business: 1) Increase your customers 2) Increase the size of each purchase 3) Increase the number of times your customers purchase from you We share here two ways to increase your sales: ------------------------------------------------------- 1.  Offer Add-ons ------------------------------------------------------- There is no better time to sell something else to a person than when he or she is already in a buying mood. 'Would you like French fries with your burger?' That's a line we taught a fast food client of ours to ask every customer who orders a burger. Their sales skyrocketed Think about what you could offer your customers as an add-on. Then just ask them if they would like it. Of course, the more special you make your offer, the higher the number of people who will accept it. ------------------------------------------------------- 2.  Package for Profit ----------

Stop Making Money and Start Making Health Money Now!

As we know, making money, especially making plenty of money, is the goal of everyone. But because everyone is focused on making money, other things like environment, morals and health are ignored. Just look at the rapidly deteriorating air and noise pollution in cities like Beijing and Jakarta and you'll know what I am talking about. Today the corporate buzzword is "Making Healthy Money". Like what Jack Ma, the founder of www.alibaba.com and www.taobao.com says, making healthy money will also lead you to making more money in a sustainable way .  And when your health is better, you can make even more healthy money and so the vicious cycle goes up .  By the way, ' healthy' includes not just physical health, but also mental and spiritual health. Here are 5 Ways that You Too Can Make Healthy Money in Your Job or Business Now: Use computer systems and e-commerce systems to reduce wastages, improve communication and excess stock.   Reduce negative stress among

Your Questions on Mobile Number Change Answered

Your Questions on Mobile Number Change Answered Question 1: Do Mobile Number Change work? The short answer is YES they do, I know since 2018, and have seen with my own eyes that mobile number change has helped me and thousands of people get results.  But everyone's experience with numerology will be unique to them so there isn't one cookie-cutter answer. It all depends on how you want to use the new number.  We have over 209 written testimonials and many more unwritten ones if you want to know more.  Question 2: Best mobile number for luck and abundance I love luck and abundance numbers! My personal experience is that the mobile number that is matched to your Bazi is the best for luck and abundance.  Question 3: Are the mobile numbers that your master design available at the telcos?  Yep! We search high and low at different telos to find the right fit. This process takes time.  Question 4: Do you have to change your mobile number again when things change? I get this question a