Business and Money Tips

We know that nothing ever happens to us is a good thing or bad thing from its own side , because, if it were, then everyone would experience it that way as well.  For example, we may find someone irritating in the workplace, as if his 'irritating-ness' were something inside him that was flowing out and flying across the room to us.  That of course is not true.  That person's irritating-ness was just our perception . In reality there is almost always someone who finds this person to be good and lovable.  In short, people have no quality within themselves.  People are neutral, blank or empty.  What we experience is just our perception. What causes our perception?  It is a combination of factors: our own experience, the environment, our opinion, others' opinion and most importantly, our own state of mind . If we are in a joyful or loving state of mind, we will have positive perceptions.  If we are in an angry or hatred state of mind, we will have negative perception

Sun Tzu in the Art of War stated that all war is based on deception.  Does he mean to cheat?  Of course not. What Sun Tzu means is that we need to adjust the enemy's perception so that 'when able to attack we must seem weak, and when weak must appear to be strong'. The reason is that people simply assume that the way we see things is the way they really are, or the way they should be. Also, our attitudes and behaviours grow out of these assumptions.  In other words, we are not really seeing, but perceiving. Pick up the phone now and call your own company pretending to be a customer.  How are you treated?  If you are going to adequately manage other people's perception of your company you need to know what that perception is. This is not an exercise to catch people out but to find areas of improvement.  Like my seminar clients, you'll be surprised that the way your people answer the phone is not every business friendly! In business it is imperative that you