The past one week of mourning for Singapore's founding father and first prime minster Lee Kuan Yew teach us one thing: never order people to do anything. Get them to volunteer instead. To manage the big crowds of people queueing to pay their last respect to Mr Lee when his body was lying in state at the Parliament House from Wednesday to Saturday (25 to 27 March 2015), the government did not: Issue orders to the SAF soldiers to work overtime Ask the private sector to donate food, drinks and umbrellas to the people in queue Get any ministers to speak to ask people to come out and help Ask people to queue up orderly for 10 hours Issue any rule on how to behave while in queue (like what clothes to wear, not to take pictures or videos etc) Instead what we saw were: Non-stop queues of people forming 24 hours since Wednesday 25 March 2015 until Saturday 28 March 2015 Many thousands in queue for more than 10 hours just to pay less than 10 seconds of respect No one...
by Andy Ng at www.asiatrainers.com (Sales & Management Training) Tel: 65-93672286 Email: andythecoach@gmail.com