Had a conversation with a friend. He said that my courses are too lame, and lack power. "What do you mean?" I asked "People want solutions to their immediate problems now, like how to do conflict resolution, negotiate to win, and how to get your team to work hard for you". "Actually I have all these courses you mentioned," I told him. These are all problem-solving courses. I prefer to focus on problem prevention. When you do the right things, be a good person and treat people with respect, all these problems may not appea r. Let me explain why: 1. Conflict Resolution is unnecessary if we build teams with good communication where respect is the key factor in everything we do. Treat each employee as a human being , not a resource that you can take and throw it away. 2. Negotiating to win i s not right because that is only a short-term win. In the long run, we have to build win-win relationships, and all negotiations must lead to a win-win , n...
by Andy Ng at www.asiatrainers.com (Sales & Management Training) Tel: 65-93672286 Email: andythecoach@gmail.com