Yesterday my team member consulted me on what to do to close the 2 prospects that he has been following up with. He asked me how to respond to their text messages. I really got no time for him, so I simply replied, "Don't do anything". He was surprised, and when he called me, I simply asked him, "Is this really what you want?" That startled him, and he said that the 2 prospects are not really on top of his list. With that I get him to focus on prospects that are of higher quality, for this is the fastest way to increase his sales conversion. What I have just done is called coaching. It is for people that have no time. When you have time, you can slowly manage and teach him. But when you're short of time, coach instead. The most common way to coach is to ask questions, for questions will prompt the person to think for himself. That, to me is teaching people how to fish, rather than giving them th...
by Andy Ng at www.asiatrainers.com (Sales & Management Training) Tel: 65-93672286 Email: andythecoach@gmail.com