Business and Money Tips

The best managers are not those who are good in delegating work to others, nor are they the leaders that lead their organizations to winning battles.  The best managers are more than that. The best managers make people better than themselves.    They dare to take the challenge to challenge people.  You see most people have a fixed idea of themselves and what they can do.  But the best managers know that unless challenged, people will stay within their comfort limits . How do they do that? Well, the best managers teach people well . Not just teach them to do their job well, but how to become a better person .  Because the best managers know that only when people become better will their jobs become easier.   Other than teaching well, the best managers always take control of the situation .  By this we don't mean the best managers are aggressive or push, but are able to assert and control the situation, especially control any meeting or co...

Most sales trainers centred on one core teaching: you must understand customers' needs and sell them solutions to their needs.  Many sales training in Singapore and Asia teach people to ask better questions, like probing questions, financial questions, hypothetical questions, follow-up questions and open-ended questions so as to get the sale.   The idea is that if we just dig deep enough, we will find gold. This sounds very good, but does it work in real life?  Do people buy based on needs?   What if customers don't know what they need?  Like before Apple launched iPad in 2010, you cannot get anywhere if you ask questions on what type of tablet they need.   To me, the customer's single greatest need is to figure out exactly what they need.  So a better sales technique is to tell customers what they need.   Sales champions win not by understanding their customers' needs but by knowing customers' needs better than the customers thems...

Since yesterday's blog about Sales Training in Singapore, one person commented that trainees are more important than trainers, and good trainees can make trainers better and they will benefit the most from any training .  Today we talk about how to become a good professional trainee: First, realize that training is a key determinant of your career success.  A good trainee will put to use immediately what he learnt and help his employer earn more money instantly. Second, understand that as a trainee, your job at the training is not to learn as much, but to discover as much as possible about yourself .  We seldom look at ourselves, and most people live their entire lives without knowing themselves.  So go for training with an open mind, take what the trainer said seriously and examine your own strengths and weaknesses honestly in the training. Third, immediately after the training, jot down 3 key points that you want to teach to your colleagues, boss and team m...