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Showing posts with the label Curiousity

Get Confused Now to Learn More

Either you fire them up you'll have to fire them is at here My background in retail sales since the tender age of 5 has taught me one important lesson: never take anything for granted.   Never believe anything at first instance, not even your own percep tion. Whether you're dealing with staff, candidates, voters, suppliers, contractors, customers, children or bosses, the first step to getting anything done is to understand your customer .  Customer here refers to people you're serving now, which could anyone of the preceding statement.   To understand your customer, you must open your mind fully to what he says and how he says it .  To do this, you must go beyond your own experience, knowledge and skills.  You must get confused.  When you are confused, you will seek clarification, and you will ask questions.  Like, "What does that mean?  Why is he doing that?  What's going on?"  That's confusion! Confusion is a state of learning .  If you think