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Showing posts with the label Team Training

Only 30% of Employees Are Engaged

Latest from Gallup: Only about 30% of US employees are engaged in their jobs.  Such employees have managers who encourage their development and focus on their strengths. The remaining 70% of employees are either not engaged at work (50% of all employees) or actively disengaged (20%). Worldwide, only 13% of employees are engaged. Who engages employees? People with the talent to manage teams. Gallup scientists have found that managers account for 70% of variance in employee engagement scores across business units.  The problem is, every day, thousands of employees are named “manager” or “supervisor” who have little to no capacity to perform that task. Gallup has uncovered that companies fail to choose the candidate with the right person talent for the job of manager 82% of the time. Those companies are wasting time and resources attempting to train bad managers to be who they’re not. There’s a reason for this: Authentic management talent is very rare. It takes Moneyball...

The 4-letter RAST to Solving Any Problem

In our management and sales courses, we use this famous 4-Step RAST Model to teach our trainees in problem solving. I shall use the case of Getting Your Team to Achieve Their Goals as an example: Step 1: Recognize the Problem Recognize that there is a problem, and don't be egoistic or pretend that there is no problem.  The problem here is that our team is not achieving the goals, and we must not accept this as norma l but recognize this as a problem. Step 2: Actual Reasons for the Problem We need to find out the Actual reasons for the problem, and not be blinded by some non reasons like opinions and 'everyone is doing this' type of excuse.  We must be thoroughly objective in finding out the actual reasons, and not be swayed by some subjective hearsay.  In this case study, we find out that the actual reason for the team not achieving their goals is a lack of competency and confidence. Step 3: Solutions for the Problem With the actual reasons out, we can pi...