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Showing posts with the label Hate to Love

Ask Your Enemy for a Favour: Turn People from Hate to Love Instantly

I'm sure that there are times in your work or life that you have a person that just doesn't like anything that you do.  In fact, he hates you, for whatever reason that may be.  If you are in sales, this person will never pay attention to your sales presentation and will just give you objection after objection. The next time you're faced with this difficult situation, just put on a serious face .  Then ask that person in a most sincere and humble way, "Please, Mr Customer, would you please do me a great favour? "  The customer, out of natural human curiosity, will automatically say, "What?" You would then ask this unfriendly customer to do something trivial, or something easy to do, like close the door, lend you his pen, or get you a glass of water.  Once the customer obliges, something wonderful happens.  The hostile customer will, very subconsciously, instantly feel powerful and useful, in his own mind.   The moment he feels this powerful way he w