Whether you are leading a group of companies or a team of people, you know that you the manager and leader play a big role in your organization's success. Unfortunately most managers and leaders are promoted based on their technical skills and they seldom attend any training on leadership and management. We know that when the manager does not do the right things the following things happen: Staff are not working at the level as they should be. Targets get missed and the manager has to end up doing all the work to ensure that targets are hit Staff turnover is low, but the people that resigned are usually the high performers and it is almost impossible to replace such talented employees. New people hired are often way below the staff that left Working environment becomes more control centric and everyone becomes risk averse. They make no mistake but also no progress Customers are complaining that the level of service is below that of the past, and this is pr...
by Andy Ng at www.asiatrainers.com (Sales & Management Training) Tel: 65-93672286 Email: andythecoach@gmail.com