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Showing posts with the label Dos and Don'ts of Training

The Dos and Don'ts of Training

Many managers say training is important, yet they fail to do much about it.   A good training program accomplishes 3 goals. Firstly it imparts the skills necessary for efficient work habits and a high degree of competency.  If I am training people on sales, it must teach them the habit of making 5 sales calls a day and asking clients' questions using a professional format.   Second, it builds an employee's knowledge to allow for them to learn and do more on their own. For example, in our How to Be a Better Manager program, we teach managers how to inspire people based on their current weekly staff meeting. Third, a good training program must motivate and inspire people to take action, not in the distant future, but now. That's why in all our trainings we have this 7-Day Profit Action Plan that all participants get to fill in during the course.  In this way they can apply what they learn immediately. We will also compute the increase in profits from that application