Business and Money Tips

Interview any customers and they will tell you that Over-Promise Under-Deliver is the number 1 reason that they don't trust and like salespeople.  In fact, over 55% of salespeople that we trained confessed that they have to resort to Over-Promise Under-Deliver in their bid to close the sale. If you too want to have long-term relationship in business, you need to avoid Over-Promise Under Deliver at all costs.  The following are the 7 Ways: Know Your Product and Your Customer's Expectations Well  and you will only be promising what your can deliver; Lead the customer and not let him lead you .  Many a times customers lead salespeople to say yes to their requests and that's how over promise happen.  Instead a salesperson could take back control by simply asking a question like, "What do you think?" Deliver + 1 , that is, over deliver on your promise and you'll end up with "Over Promise, Over Deliver" Go the Extra Mile , better than Deliver +1