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Showing posts with the label People Skills

Ending Your Frustrations Here

To me if you don't get the most important things right, you will be spending all your life in frustration. Frustration No. 1: Why is There No Teamwork? The usual team building training only works for a short while. When work is busy, people will put team work aside and focus on individual work. For team work to be sustainable, there must be incentives pegged to teamwork.  For example, why should the Production department have good team work with the Sales Department if only the sales department gets all the commission and bonus?   Frustration No. 2: Why My Salespeople Don't Hit Sales Targets? Because they don't see targets set by the company as their own targets. No one loves another person's child, unless he sees that person's child as his own.   Frustration No. 3: Why Are My People Not Interested in Training? Because they don't see themselves becoming more valuable after the training.  To many employees training is just another boss initiative to...

How to Make People Like You in a Instant

We all have this experience: there is dispute between us and another person.  If we insist that we are right, they will start to dislike us.  Soon there will be quarrels and exchange of bad feelings. We also know that it is hard to find agreement or consensus immediately. If we let such bad feelings linger on, relationships will be affected. Whether we disagree with people, or they have complaints about us, if we want to diffuse tension and move people towards us, we must make them like us immediately. The strategy is very simple: make yourself same as them . Psychologists told us that once people see sameness in us, their hostility towards us goes down immediately.  Sameness creates rapport, with rapport there is trust. And if your tonality is warm, they will like you instantly.  Like this morning, I received a complaint call from a person that received our email blasts.  She was angry but I told her that it must be a computer error, for our computer...