Most  managers are promoted based on their technical expertise.  For example, if you  are a good engineer, you will be promoted to an Engineering Manager. After being promoted, managers are expected  to perform their managerial and leadership roles well, on top of also performing  their technical roles well.        And when managers have problems, they often consult  their bosses.      Unfortunately their bosses too have no formal training  on management and leadership.  Even if they have a MBA, it is the day-to-day  people management issues that make bosses headache.     For example, many companies until now still  cannot cope with the tightening of foreign labour .  Unable to  find locals to take up jobs, they choose the obvious route: cut  down business.      That's why you see Robinsons shrinking and many  restaurant groups reducing their outlets.      Other than people issues, managers are always in a  c...
by Andy Ng at www.asiatrainers.com (Sales & Management Training) Tel: 65-93672286 Email: andythecoach@gmail.com