Some managers are plain 'lazy', they work less than others and yet get more done with less. Interviews with successful managers (when they come for our management courses ) reveal the following 5 secrets: 1. They focus on Results, not just on Processes and Working Hard. One of my coaching manager client who was very focused on complying with the procedures that she didn't even realize that the customers are going away. When I coached here using the '5-Ways Effective Manager' template, she immediately put them into practice and now there's improvement. 2. They know that people management is about connecting people, not impressing people . So it is not the flowery speeches made but how connecting the messages are. 3. They know when to be tough, when to be soft , and when to 'act blur'. A smart manager cannot be smart all the times or his people will look stupid in front of him. Give credit to people, but take the blame for all mist...
by Andy Ng at www.asiatrainers.com (Sales & Management Training) Tel: 65-93672286 Email: andythecoach@gmail.com