Business and Money Tips

  The 4 Levels of Communication The highest level is Feelings. Feelings is the language of the soul. If you want to know what's true for you about something, look at how you're feeling about it. The next level is Thought. If I cannot let you feel what I am feeling now, I use thoughts. I get you to think of my situation. Next is Experience, which is something that you can relate to when you have the experience. Finally, when feelings, thoughts and experience fail, Words is used. Words is the least effective communicator, for it is most open to misinterpretation and misunderstanding. Words help you understand, experience allows you to know. Yet feelings is what you truly know, deep inside of you. Let me use the Singapore flag as an example. I feel great when I see the Singapore flag in a foreign country. If you have not been to a foreign country, I get you to think of it. I also try to relate that to your own experience, like how you see your own clothing in other peopl

Why We Shout In Anger" A Hindu saint who was visiting river Ganges to take bath found a group of family members on the banks, shouting in anger at each other.  He turned to his disciples smiled'n asked. 'Why do people shout in anger shout at each other?' Disciples thought for a while, one of them said,'Because we lose our calm, we shout.' 'But, why should you shout when the other person is just next to you? You can as well tell him what you have to say in a soft manner.'asked the saint.  The disci ples gave some other answers but none satisfied the other disciples. Finally the saint explained, . 'When two people are angry at each other, their hearts distance a lot. To cover that distance they must shout to be able to hear each other. The angrier they are, the stronger they will have to shout to hear each other to cover that great distance. What happens when two people fall in love? They don't shout at each other but talk softl

(21 Ways to Add Value at here ) They say either you fire them up or you'll have to fire them (article at here ).   Even though Whatsapp is so common today, few people know how to use Whatsapp correctly.  In fact, the following are the 7 most common mistakes people make in Whatsapp.  Know them, avoid them, and you'll be seen as different from the rest: Abuse chatroom .  Some people use the chatroom for very trivial personal things, like their new nail painting.  The point is if less than half of the 30 people in the chatroom is interested in you, you will be seen as egoistic Never identify themselves .  Some people assume that people will key in their phone number inside their address book, so they often did not state their name at the end of the message. The result: people just ignore your message for they don't know you.  Use too many short forms.  Like 'WTF', some may see you as vulgar, when what you meant is simply a congratulatory 'Wow, That's Fa

If you are like most managers, you would probably find that you are lacking in certain skills. This lack is causing you delay in your career growth. Worst of all, your boss expects you to know all and your subordinates are watching you every day.    The truth is that most managers and supervisors are promoted based on their technical skills, and yet it is the managerial and leadership skills that will make them more successful. In this Power-packed How to Be a Better Manager or Supervisor program, you will learn proven strategies to improve presentation, negotiation, and how you can manage your team & boss. Focused around Asia Coaching Training coaching and training materials used in 39,871 companies worldwide since 1993, you will find the strategies you need to implement significant changes in your career.  The 4 key areas covered are People Management, Teambuilding, Leadership and Communication.  This management development program is for managers, bosses, directors, m

Of all the 5 senses of the human being, speech and words are the most prevalent use. The other 4 senses are sight, touch, smell and taste.   In this modern age, we have very good communication tools, like the internet and satellite.  It takes no time to send out news to the other side of the planet.  Yet it takes lots of time for people to truly understand what is communicated.  In fact communication has become very difficult.  Fathers cannot talk to children, managers cannot talk to their staff and salespeople do not talk to their customers.  In short, communication is blocked.  There is little listening.   Many people do not realize that when we say something poisonous, they are more harmful than giving people poisonous food .  Also, words are more harmful than wars because at least you can prepare and defend in wars but people could spread bad words about you via social media and you could hardly stop it.   In fact words have the power to stay on for years after they are spo

By applying Sun Tzu Art of War's 5 Elements of 道天地将法 , we can improve our negotiation easily in this order as follows: Purpose 道: The purpose of your negotiation is not to get the best deal for yourself, nor is it to squeeze your customer or supplier.  Sun Tzu said the highest ground shall be your purpose, so in business our purpose of negotiating is to have a long term win-win relationship .  Because if we are only interested in one-off deal, we don't need to negotiate, we just adopt a 'take it or leave it' attitude.   Boundaries 天 : Know your boundaries, i.e. your limits, what you can give and what are absolutely non-negotiable, like your integrity.    Details 地 : The devil is in the details, never leave details to another day, for it is only at the negotiation table that you have the opportunity to get what you want, including the details. Always minute down the details for you cannot rely on faint memory.  Lead   将.  Yes, you have to lead the negotiation a

Yes, everyone is a salesperson, because selling is moving people. Most people are in non-sales selling, that is, they are not doing sales as their main job, like an insurance agent. But most people are in jobs that involves communication, influence and persuasion, and these are nothing but sales.  We at Asia Trainers call these sales job as Moving People. Myths and Truths of Moving People: Moving people is not about getting your way with others but about helping others get their way . You too will get your way when you help others get their way.  As what Zig Ziglar said, "You can get anything you want in your life as long as you help enough other people get what they want".  Moving people is not about how much conviction you have, but how much people feel about your conviction.  As what Andy Ferrari Norman said, it is not about convincing people but about conveying your ideas in ways that make people be convinced by themselves. Moving people depends more on the creativ

As an employee, it is your wish to earn more but work less this year. Otherwise, how are you going to improve your quality of life and work life balance?  Unknown to many people, it is possible to work less (really work less hours) but earn more (from promotion, bonus and incentives).  The following are the 5 most common ways that we teach to our clients: Higher Skills - either move up to management level or become even more specialized and be an expert in your work.  Higher skills also mean skills that are of higher demand , like leadership, sales and communication skills.  Studies in Australia show that if you attend at least 2 courses in a month (totalling 8 hours), your chance of getting a promotion in this year increases by 43%.  One of the fastest and free ways to acquire skills is to sign up for corporate training.  Your company will be happy to pay for them because they can get $15,000 cash under the PIC Bonus scheme.  Be More Skilful , which means to be very mindful

In this world of mobile phones and tablets, it is hard to be heard as people will hardly listen to you when you speak.  This is because everyone is so busy looking at their own screens that they will not hear your screams. Many people lamented that youngsters today have no respect for elders. Employers complained in our training courses that their employees often do not follow their instructions.  Salespeople talked about the good old days when customers would simply believe everything that they said.  Teachers increasingly find it difficult to get their message across, regardless of how hard they try. It seems that nobody listens anybody.  Is there something that we can mention so that people will listen to us immediately?  The answer is: Benefits. Benefits is the world's most common language.  It is read in the mind as ' What's In It for Me ?'  Psychologists said that the moment you mention benefits, people open up their minds and they will start to listen

One of the most confused communication in the business world, be it in sales or advertisements, is the concept of benefits.  Often people mistake features as benefits, and many also mistake advantages as benefits. As we know, a feature is a characteristic of what you do. Like your company has 5-day week and 14-days annual leave.  This is obviously a feature and not a benefit.  A feature can be considered as an advantage if such a feature is not common.  But in today's world, 5-day week and 14-days annual leave are too common to be considered an advantage. What about benefits?  They are not general things but things that mean something to people .  That is, p eople do really benefit from them .  So using the above example, if a person wants a career that offers fast promotion or good incentives, 5-day week and 14-days annual leave will not mean anything to him and are thus not considered benefits to him. In short, benefits are special to the person.  So a same thing may be a

Yes, the best communication you can ever have in this world will give you everything that want, be it money, success, happiness and peace of mind.  This communication, when given in a timely and targeted manner , will turn any suspicions into trust.  People will start to understand you, give you business, and most importantly, give you what you want. What is this 'best' communication?  How much does it cost you?  Many times this communication cost just your thoughtfulness or mindfulness.   It does not cost you any money . The best communication in this world that you can give to anyone is Giving . Yes, not just giving anything, and not just giving for the sake of giving, but giving something that is both useful and relevant to the person receiving it.  And giving without any conditions or expectations of rewards.  In short, self-less giving. What can you give to people?  There are 7 things in this world that everyone needs and wants that you can give immediately: L

Often in my training courses, my participants would like to share with me their problems at work and ask me for advise. The advise I gave them is to solve problems in a 3-Step SAD way:  Step 1:  See the problem as what it is, not what you wish .  Reason is that if you  don’t exactly see what the problem is, you're going to perpetuate it.  Y ou are already in reality, all you need to do is to see it. All problems at work, be it sales, cash flow or people management, can be summed up in two words: Human Problems. Settle the human problems and you'll settle all problems.  Human problems can be in the area of motivation, morale, competencies, distraction, complacency, leadership, communication, inter-personal skills, teamwork and compliance.  Step 2:  You don’t lack ideas, strategies or solutions to your problems. S o stop blocking yourself and attend to what’s going on .   When you really attend to the problems, the solution is obvious.  For example, my clie