Everyone wants a Fast way to solve problems in this world, like the Little India Riot on 8 December 2013. But first we must distinguish between a problem and an issue. A problem is one that will cause serious problems, e.g. intoxication will cause accidents. An issue is one that may cause problem, but that problem is not serious, the most irritation or unhappiness. Like not enough pay is an issue, but will not cause accidents (if accidents happen due to low pay, it is likely to be sabotage, which is more serious than a problem). F: Face the Problem . Do not run away from it, never Blame, give Excuses or Deny that the problem exist. A: Attributing Factor for the problem. This is the main cause of problems and not issues. Like the Singapore's Little India Riot problem that happened along Race Course Road on Sunday 8th December 2013 is attributed to intoxication, not unhappiness. It happened that the victim was behaving improperly (he took off ...
by Andy Ng at www.asiatrainers.com (Sales & Management Training) Tel: 65-93672286 Email: andythecoach@gmail.com