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EXCELLENT TEAM MEMBERS  Turn Your Staff into Team Players and Achieve Massive Results   Date: 6 April 2017 Thursday 9 am to 5 pm Venue : The Plaza 02-346, 7500a Beach Rd (inside Parkroyal Hotel building), Singapore 199591      Fee: $298 each, $199 each for 2 and above, $99 each for 5 & above (with 1 FREE seat) All no GST but with PIC 40% cash back Enquiries: Ms Idah at 6225-1784 or text to 8201-4347   You are an executive or employee and worked very hard. Yet your bosses feel that more could be done if there are better teamwork. For example, you always need to be reminded to consider all stakeholders before you make any decision. Successful companies know that Teams make or break the company because Together Everyone Achieve More (TEAM)! This course is for non-managers and people who want to contribute more as a team player. It is NOT for people looking for selfish results. Note: This course qualifies for PIC 40% Grant. Register now by ca

To me if you don't get the most important things right, you will be spending all your life in frustration. Frustration No. 1: Why is There No Teamwork? The usual team building training only works for a short while. When work is busy, people will put team work aside and focus on individual work. For team work to be sustainable, there must be incentives pegged to teamwork.  For example, why should the Production department have good team work with the Sales Department if only the sales department gets all the commission and bonus?   Frustration No. 2: Why My Salespeople Don't Hit Sales Targets? Because they don't see targets set by the company as their own targets. No one loves another person's child, unless he sees that person's child as his own.   Frustration No. 3: Why Are My People Not Interested in Training? Because they don't see themselves becoming more valuable after the training.  To many employees training is just another boss initiative to

Yahoo News reported on 24 January 2015 that Singapore workers work the longest hours in the world. Based on their lower productivity levels this means they’re either doing the same amount or even less in a longer amount of time than their counterparts in other countries. How can this nation that is among the most advanced in the world be actually less productive than many less advanced nations?  If we want to be rich and happy, how can we work not lesser hours, but actually less hours?  There are 5 ways that we can all work less hours and yet achieve more: Work with More Heart .  Many people work hard, but what they do are without any feel and they are just going through the motion.  As a result, there is little meaning in what they do.  Look at many of the silly meetings where people are just finger pointing and you'll know what I'm talking about.  To know how to work heart, not work hard, read this article . Be More Productive . There are more than 36 ways to boost p

Every child learns from school that 1 + 1 = 2.  This may be simple, but it could also be the biggest lie that adults teach to children. The truth is that 1 + 1 is never equal to 2.  It could be more than 2 or less than 2, but seldom 2. Two obvious reasons: Synergy, or leverage , where the whole is greater than the sum of its parts . If I have one idea and you also share your one idea with me, our ideas are more than two.  This is because we have both stimulated each other and we will have more ideas than we could think of.  That's why like-minded people like to be together, and birds of the same feather would flock together. Dis-synergy, or negative leverage , where the whole is less than the sum of it parts.  This is because the coming of two things will bring issues like compatibility and thus bring down the total value.  If you and me come together we may have less ideas because we need to trash out our issues like personality. In your workplace, how can you ensure tha

I realized from our How to Be a Better Manager  and Sales Power  courses that most people need a shortcut on the 5 most important concepts at work.  They are now summarized as follows: 1.  Customer Service Customer Service is not about niceties or doing everything to please the customer.  It is also not about over-servicing until the business makes a loss.  Services that are way beyond your core business are not considered customer service but  entertainment service .   Successful companies will tell you that customer service is nothing but  s olving customer's problems and make them feel good  with a profit .   It is about  service from the heart and not serve from head to toe.  2.   Teamwork Many people thought that if the staff get along well with little conflicts, teamwork is good.  Some people even think that if they go for offsite teambuilding training, teamwork will be improved automatically. There are even those who think that as long as there is harmony, teamwork is ex

Through discussions with people in my How to Be a Better Manager courses , I realized that many people, despite working for over 3 decades, have grossly mis-understood the 7 common concepts in management.  As a result of this wrong view, they do things the wrong way and wondered why they have lousy results.  Now you have the chance to know these 7 truths and not be thrown around.  The 7 most common mis-understood concepts are: 1.   Teamwork Many people thought that if the staff get along well with little conflicts, teamwork is good.  Some people even think that if they go for offsite teambuilding training, teamwork will be improved automatically. There are even those who think that as long as there is harmony, teamwork is excellent. Nothing can be further from the truth. Teamwork is defined as nothing but Together Everyone Achieve More, with Achievement as the main criteria .  So if the team get along well but the performance is mediocre, there is simply no teamwork!  On the oth

Unknown to many people, many people are actually adding work at work and not adding value.  You see, when one person is untrained in his work, he is not only not doing his work, but adding work to his colleagues.  Similarly, when people have poor inter-personal skills , they create work friction and lots of misunderstandings. As a result, their bosses have to step in, run team-building trainings, and put in extra manpower, all just to get the house on order. Studies done by International HR consultants indicated that only about 30% to 50% of people are actually adding value in their work.  The rest are just adding work!  Worse still, some employees are adding trouble at work.  For example, they make careless mistakes and mislead customers.    So the key to success in management is to ensure that your people are adding value at work.  Here are 7 ways that all employees can do to add value in their work: Do Self Quality Control and Self Audit .  This will ensure that things ar