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From Good to Great with Skillfuness in 7 Ways

Our achievement-oriented society is always crazy about skills and certification: the more skilled you are, the higher would be your income. However, we do know that in the longer term, having more skills without being skillful will not sustain your success.  You need to be both skilled and skillful to enjoy sustainable growth.   By the way, skillful means being careful, mindful, considerate  and most importantly, having good intention with wholesome thoughts .  Wholesome thoughts include love, kindness, equanimity, empathy and joy.  For example, if I am a skillful driver, I would be very considerate and would not want to cause traffic jams unnecessary by driving too slow during peak hours.  A skilled driver may not be as skillful as me unless he has the same state of mind as me.  At the end of the day, what matters are always moments: it is not what you do but what you do in that moment that makes the difference .  Accidents are usually caus...

The 36 Stratagems that Made McDonald's Rich

Throughout the world serving 69 million customers every day, the world's largest and most profitable restaurant group earns net profits as high as 20% of its sales.  From New Delhi to China, from Tanzania to Singapore, every time when you order something at McDonald's counter, their staff will inevitably ask you one question: Do You Want to Up size? In fact this single question made McDonald's rich.  Notice that McDonald's did not ask you other questions that most salespeople ask, including, "Can you give us some referrals?", "Do you want to become our member to enjoy discounts?" or "Can you please come back next week?" etc. If you answer no to the above 'Up size' question, McDonald's staff will next ask you, "Do you want an apple pie to go with your meal?"  If you still answer no to this question, the staff will ask you "Do you want to add $1 to get the limited edition Minion toy?" All the questions ...