Business and Money Tips

When you work from home, you look at WhatsApp 5 times more than normal.  If you do these 5 things on WhatsApp, you will be hated and lose many friends on WhatsApp.  The 5 taboos are: Immediately upon joining a WhatsApp group, you send private messages to the group members promoting your products and services.  It is okay to first send a self-introductory private message, like your name card, but not to sell straightaway Forward fake news and fake videos , especially on COVID-19.  99% of all news on WhatsApp and Facebook are fake, so if you send or forward them you are committing a crime in Singapore and other jurisdictions Send voice messages to people as you are too lazy to type.  You are irritating the world with your voice, unless you have a sexy voice like Rod Steward or Lin Zhiling Every day send the same old good morning messages to people Be negative on WhatsApp, like being sarcastic or argue about opinions.  It is okay to state your opini...

People often asked me, how can a messaging app like Whatsapp or WeChat be used to get business? Firstly, please understand that we are already in a mobile world where people look at messaging apps like Whatsapp and WeChat more often than emails, Facebook, Instagram, LinkedIn, and Twitter.  In fact, people now send files via WeChat and Whatsapp instead of emails.  Secondly, we don't just communicate with people that we know via messaging apps.  We use messaging apps to get to know people that we don't know.  This is so true when we join groupchats where most of the people we don't really know.  In WeChat, you can get to know strangers via 'People Nearby' function to know people within 1,000 meters of your location.  Thirdly, we use Whatsapp and WeChat to build our brand.  Yes, you can use Facebook, Instagram, and LinkedIn to build your brand. But using messaging apps is faster because it is more instant than these social media apps.  T...

If you are like many people in Singapore and Malaysia, you feel that Whatsapp is better and easier to use than WeChat.  Many of my customers told me that WeChat has too many features (in fact, WeChat has 1 million features) and way too powerful for the average Singaporean.  They say that why complicates things when all we want are just messaging and groupchats communication?  I too felt the same way as most people.    However, once I started to use WeChat actively in 2017, I realised that even if I were to just use groupchat and nothing else in WeChat, WeChat is 13 times better than WhatsApp.   Using WeChat groupchats (and not Whatsapp groupchats) has made my life safer, more productive and secure.   The 13 ways that WeChat Groupchats are superior to Whatsapp groupchats are: 1.  Your Phone Number is Not Revealed in WeChat When you join a WhatsApp groupchat, your phone number is known to everyone in the groupchat.  You may start receivi...

WhatsApp has a voice message function that allows you to press a button and record your message. For the uninitiated, this is just another way of sending messages that are interchangeable with text messages. However, sending a voice message on WhatsApp is considered obnoxious in the professional world, and usually only tolerated if it is sent from a superior to a subordinate. Why?  Many professionals today use WhatsApp, not email, as the primary medium for workplace communication. A voice chat creates inconveniences to infuriate the recipient.  If you’re in a noisy place (e.g., a networking event or a party), you have to strain your ears or find a quiet place to hear it. If you’re in a library, you have to dig up your headphones. If you’re in a meeting, you have to wait until the meeting is over. Fully taking in the message requires careful listening and sometimes even transcription. Worse, the message content doesn’t live anywhere in textual form so nothing men...

Some people read my previous article about how groupchats can increase sales easily for a watch shop and asked me this question: Since groupchats are so powerful, why are people not using them for business? The reason is very simple: it is very easy to form groupchats, but maintaining groupchats is one of the hardest things in the world.  You need many months of patience and perseverance if you want to make groupchats your profit centre. Before that, let's look at a more basic topic: how people use groupchats wrongly and passively.  There are 12 things that people do wrongly on groupchats, see if you make any of them (or all of them): Send good morning photos and greetings EVERY DAY Send too much information, making scrolling difficult Group names not unique, making retrieval difficult As the group admin, you did not set the groupchat rules.  Even if rules are set, do you enforce the rules and dare to delete people that break the rules? Allow members to...

Many people see groupchats as a waste of time.  There are far too many irrelevant messages, videos and photos and yet we cannot delete them for we depend on groupchats in our life.  In another article, I talked about what to do to make groupchats useful.  Today let's focus on how groupchats can help a retailer: my friend's Watch Shop. As we know, retail rent is high so most retailers at best make 2% to 5% of net profit on sales.  If we factor in the long hours, the net profit is simply not there.  How can we use groupchats to improve the net profit of retailers? First, we form Groupchats under WeChat and Whatsapp and print out the groupchat's QR codes. If you don't know how to do this, please message me here. 1.  Scan to Join For everyone that passes by our shop, we ask them to scan our groupchat QR code to immediately enjoy a free drink worth $9.90 and immediate 20% discount on our watches.   We use both Whatsapp and Wechat QR...

Date: 25 May 2018 Friday 2 to 5.30 pm Fee: $99 each or $199 for 3 OR $59 each for 5 pax Y ou use your smartphone so much every day that your battery often drains out. You realize that the app that you spend the most time on every day is not Facebook, WeChat, LinkedIn or Instagram but Whatsapp. Studies show that on average, people in Singapore and Asia (other than China) spend an average of 2.18 hours a day on Whatsapp. The question is not is whether the time spent on Whatsapp is worthwhile or not. The question is how can we Make Money with Whataspp? How can we use Whatsapp to do marketing and get more sales, reach out to strangers and build our brand? I f you too want to start making money from Whatsapp, come for this rare course: WhatsApp Marketing.   This training is 100% hands-on, that is, you do the lesson INSIDE the class.  Contents covered include: What Whatsapp can do that Facebook, Linkedin, WeChat and Instagram cannot do The 7-stage cycle from Target...

We all know WeChat is such a powerful tool as it has 28 unique useful functions that Whatsapp and Facebook do not have.  Why are people not using WeChat as much as Whatsapp? There are 3 hurdles when it comes to using WeChat: 1. Lack of friends Yes, the reason we use Whatsapp and Facebook so much is that we have many friends on them but we have few friends on WeChat.   We know that in Singapore, 3 out of 4 mobile phone users are using WeChat. This means that there are not few but at least 4 million people using WeChat in Singapore . The question is are your friends using WeChat?  If they are, are you guys WeChat friends?  One way to check if your friends are using WeChat is to simply find them on your phone's contact list. Simply go to 'Contacts' page on WeChat, press the '+' on top, select 'Add Contacts', then select 'Mobile Contact' and press 'Upload Contacts'.  Your WeChat account will simply tell you which of your friends on yo...

(This article has been submitted to The Straits Times on 20 October 2016. Watch our 'Disruption' video at here ) As we know, nowadays our teams comprise of groups in our WhatsApp and WeChat groupchats.  Whether you are working in a business or self-employed, homemaker or student, retired or just born, you will belong to at least 3 groups: your family, your friends and the people you work with.  That's why in our Build Winning Virtual Teams seminar, we teach people how they can keep their chatgroups alive. There are 5 keys, know them or lose them: Key 1: Show Me the Money People join chatgroups initially to keep themselves updated, and for some people, to get motivated. But after a while, such motivations and information will become mundane, and people will be immune to such messages.  To keep people from coming back, you need to have show people the money.  Money includes monetary value and non-monetary value. People must see that there are benefits to the...

(21 Ways to Add Value at here ) They say either you fire them up or you'll have to fire them (article at here ).   Even though Whatsapp is so common today, few people know how to use Whatsapp correctly.  In fact, the following are the 7 most common mistakes people make in Whatsapp.  Know them, avoid them, and you'll be seen as different from the rest: Abuse chatroom .  Some people use the chatroom for very trivial personal things, like their new nail painting.  The point is if less than half of the 30 people in the chatroom is interested in you, you will be seen as egoistic Never identify themselves .  Some people assume that people will key in their phone number inside their address book, so they often did not state their name at the end of the message. The result: people just ignore your message for they don't know you.  Use too many short forms.  Like 'WTF', some may see you as vulgar, when what you meant is simply a congratulatory 'Wow...

With people using their smartphones (and tablets) on average over 3 hours a day, that's even more than the amount of time people spend on their home computers and TVs.  But only 9% of the time (16 minutes) is on talking, the bulk of the time (72% or 2 hours) is on instant communications, especially group and private messaging on Whatsapp, Twitter, Facebook , Line and WeChat).  Many people wonder if we have become slaves or addicted to our smartphones as many people carry them even inside the water closets.  However to us, the smartphone is just a tool, it is neither good or bad.  We can make ourselves smarter with our smartphones in the following 7 ways: Learn something new every day by reading blogs , seminar write-ups , news analysis, commentaries and TED videos;  Become a Guru instantly by broadcasting to others our unique thoughts on current events .  For example, I posted on my facebook the biggest disappointment of the year: the Samsung Galaxy S5...

Shocking statistics: the world's top 3 instant messaging services with people efficiency as follows: Whatsapp: 450 million actives users, employs only 50 staff to handle 50 billion messages daily; WeChat: 600 million registered users, employs 20,000 staff; Line: 300 million registered users, employs 5,000 staff; Here's how Whatsapp managed to be so productive employing only 50 staff to serve 450 million customers daily: Very Simple Product with little or no variation (no premium version).  In fact Whatsapp simple product makes it the most used product (as compared to WeChat).  Many people including myself use Whatsapp for its no-brainer style that gives reliable results Systematize operations with each person well trained (employs no intern or inexperienced staff) Full computerized operations with all 50 people working round the clock in shifts.  In this way no problems can be left undetected and solved immediately and there's no need for meetings at all ...