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29 Jul 2016

Combining Social Media with Sun Tzu Art of War

As we know, social media marketing is about social first and marketing second. Same for Sun Tzu Art of War: it is about art first and war later.  
'Art' in Sun Tzu Art of War refers to how we do things, while 'War' here refers to winning in the business battlefield. Social media marketing is about how we do and not what we do.  For example, it is not about how nice your photo is on FaceBook but how you post your photo: do you post it with a positive or negative angle?
On the surface, Social Media is a 201x thing, while Art of War belongs to 2,500 years ago. Yet they both share a common origin: the Yi Jing (or Book of Changes) written 5,000 years ago: life is about evolution. Social media is always evolving, while Sun Tzu Art of War is too evolving with the times as Sun Tzu advocates flexibility as the key winning strategy.
Today I shall look at the 5 Elements of Sun Tzu Art of War and they can be applied in our Social Media Marketing. 
  1. Know Yourself Know Your Opponent, a Hundred Battles will be without Peril. In social media marketing, we need to know ourselves and how we want others to know us. That's why we don't post everything about ourselves but only things that we know well and how we want others to know us. For example, I post pictures about Chinatown because I know I am familiar with Chinatown. 'Know others' in social media marketing refers to knowing what netizens are concerned with at this time. If I post videos about what people are concerned with now, like the Lee Kuan Yew death in March 2015, I will get more shares and reads
  2. Timing is Everything: Sun Tzu said in war, a shorter but better timed war is better than a longer and poorer timed war. In social media, shorter but more frequent posts are more read and shared than longer and infrequent posts. Also,the timing of your post is important: you should post when people are more free to read, like after 10 pm on weekdays and after 11 pm on Saturdays. Never post anything after 1 am, unless you want to capture the late owls eyeballs. 
  3. Start from a High Position: In war, if you start from a higher terrain, you can see your enemey clearly and victory is assured than if you start from a ground. Same as social media. Start from a high position, which is never the low position like complains, pessimistic and hatred. A high position in social media is about three things: love, care and concern
  4. War is about Deception: Sun Tzu advocates using deception, which is simply changing the perception, as tactics in our war. In social media marketing, we use tactics like branding, positioning and edification to elevate the perception of how the public view us
  5. Dao is Everything: Sun Tzu emphasized the importance of having the right Dao or purpose for your war. If you have a good and strong purpose, people will follow you. Like the USA won the Iraq War in 1991 because the purpose was strong and righteous, and lost the Iraq War in 2013-2010 because of dubious reasons. In social media, our purpose is always one and only thing: connecting people. If your messages on social media are connecting people, people will follow you and do what you say.
By Andy Ng, Chief Trainer Coach at www.asiatrainers.com.  Follow Andy at www.fb.com/AndyTheCoach and WeChat him at 65-8201-4347 now

27 Jul 2016

How to Close Every Sale Part 10: 7 Sure-Win Scripts

Social Selling: No Friend, No Sale?

What is Social Selling?  It is definitely beyond social media selling and is beyond selling. Together with Heart Selling, Consultative Selling, Key Account Selling and Attraction Selling, Social Selling is considered more effective. It is definitely way above Hard Selling and better than Problem Solving Selling. Social Selling has 8 key elements:
  1. You Sell without Selling, because you are never selling and only Socialising. Make friends, not make sales. 
  2. Share, not Sell. You share matters that people are most concerned with, and people will be connected with you. When people are connected with you, they will buy from you without you selling at all.
  3. Making friends take priority over making money. So you would rather lose the sale than lose a friend
  4. You have to put making a sale or presenting out of the back of your mind. In other words, you simply make friend and that's it. You don't make friend because you want to present your friend with something, right?
  5. Group is more important than individuals. Social means the society, thus social selling is about benefiting the society more than benefiting the individual
  6. No Rejections or Objections at all. In social selling, because you don't sell at all but only share, you have no objections or rejections. If you face objection or rejection, you're not doing social selling but only selling. For in social selling, you don't propose at all. You just simply make friends. And if people don't accept your friendship, there is no rejection, only a friend in the making!  
  7. Ultimately Social Selling will lead to a sale, that's why it is called social selling and not social gathering. But the sale only comes after the connection is built. There is no selling at all because your friend will simply buy from you without you asking, for they treat you like a friend and want to support you. 
  8. With Social Selling, continuous selling is unnecessary. This is because people are so connected with you that they will just keep on purchasing without you asking. Just look at the yearly or once-in-two-years upgrade of iPhones and you'll know what I am talking about. People feel so connected with iPhone that they will become life-long customers. That must be the goal of social selling, isn't it?
By Andy Ng, Sales Trainer Coach with www.AsiaTrainers.com and producer of 91 training videos at www.youtube.com/AndyNgCoach 

25 Jul 2016

Productivity and Innovation with Sun Tzu Art of War

Everyone knows today’s economy is very different from 2015 or even January 2016. Not only are the costs rising, selling prices continue their downward spiral. These factors, coupled with labour shortage and Brexit factor, make many businessmen wonder: where is the future?

As we know, every crisis produces winners. We need to ensure that we are the winner and not the loser. To do that, we must adapt fast and evolve with the rapidly changing markets. This means that we need to move to higher gear: innovate fast and ramp up productivity.

As we know, innovation is about strategies and tactics and productivity is about people.  We can learn from people who have done it before: people who have won numerous battles for thousands of years using a proven formula: Sun Tzu Art of War.

Background information and Why Sun Tzu is powerful:
Sun Tzu (or Sūn Zǐ in pinyin) was a 500 BC Chinese general and military strategist. He led his country won numerous battles against its stronger and bigger neighbours. Past and present Generals, Kings and Emperors studied Sun Tzu’s military classic “Art of War” or 孙子兵法 in depth. Even the USA Army used the Art of War strategy and won the Iraq War in 1991. Today, many top-notch companies including Apple, FaceBook and Samsung use Sun Tzu ideas and became world business leaders. Definitely Sun Tzu’s strategies are worth billions of dollars.

Now you can learn all the important strategies of Sun Tzu Art of War in a very easy-to-understand and affordable way. Asia Trainers and its Chief Trainer Andy Ng have been conducting Sun Tzu Art of War training for leaders, managers and salespeople since 2009. Our Sun Tzu courses have travelled to outside Singapore including Tanzania, Sri Lanka, Philippines, Cambodia and Thailand. We have been featured numerous times in the media including Lianhe Wan Bao, Sin Ming Daily News, My Paper and The Straits Times. For example, on 1 September 2016, Andy will be addressing over 120 officials from Singapore's Workforce Development Agency (WDA) and over 100 entrepreneurs from Singapore Enterprise Association on 10 December 2016. 

If you too want to learn Sun Tzu’s secrets of Art of War and apply to your business in Innovation and Productivity, now is the time. Enrol for this course today!

For Who to Attend:

  • Bosses and Businesspeople
  •  People in sales, human resource and operations
Topics covered in this power-packed 3-hour training include:
1.     What is Innovation and how most people are just creative and not innovating
2.     Success stories of innovation: Oppo, OnePlus and Vivo
3.     Sun Tzu’s Philosophy on Winning as applied to Innovation and Productivity
·       The 3 Ingredients of Sun Tzu’s success: Decision, Attention and Energy
·       How to be Mindful, not Mind full
4.     Ever More with Ever Less: Art of War’s mindset in Productivity and Innovation
5.     Sun Zi’s 5 Elements of Purpose, Climate, Leader, Ground and Methods
·       Using the power of Purpose to get buy-in to your innovation and productivity messages
6.     The 6 Key Strategies of Art of War: Win without Fighting, Inner Knowledge, Occupy the Right Ground, Right Timing, Being Efficient and Right Use of Deception
·       Case study of using the 6 strategies in your business in Innovation and Productivity
7.     The adjusting of Perception in Sun Tzu’s ‘Deception’ tactics
9.     The 4 Steps in Innovation per Sun Tzu Art of War
10. Getting your people to be more productive with Sun Tzu’s ‘Attack what is weak’ strategy

11. The Ultimate in Innovation and Productivity: Sun Zi’s ‘Take the Entire Nation’ concept by Sun Tzu 

24 Jul 2016

Leadership by Example: The Frightening Example

We know that leadership makes the difference between an organization’s success and failure, and there are many types of leadership. There are leadership from the heart, leadership by KPI (Key Performance Indicators), leadership by command, coercion and control the opposite, leadership by consultation.

Among all types almost everyone say that the best leadership is leadership by example. Unfortunately most people don’t understand what leadership by example is.

To many people ‘leadership by example’ means that the leader must set an example. For example, if the leader ask people to work hard, he himself must work hard not just now but forever. Some say that to lead by example, a leader must be flawless and posses all the attributes that he advocates.  The leader by example must do what he says and says what he does. Otherwise he is just a hypocrite and will lose credibility as a leader.

Is this true?  It seems that this is the common understanding of leadership by example. That’s why I see many bosses go all the way down to the ground, and many even go below the ground.  They work, suffer and toil as hard as the workers.  Some think that leadership by example means the boss accepts the same pay as the staff.  When times are hard, people expect the leader to take a bigger pay cut ‘so as to have moral authority’ and can lead by example. Others say that the leader has to arrive at the office earlier than everyone and leave later than everyone. There are some who assert that a leader is leading by example when he is there to solve all the team's problems and assumes all blames.

If the above principles of leadership by example are true, who wants to be a leader?  The leader is the worst of all, he suffers the most and enjoys the least.  No wonder many people in Singapore are afraid of stepping up to become a leader for they fear leadership by example. 


Truth be told, leadership by example is none of the above.  If you follow great leaders like Alexander The Great, Genghis Khan, Steve Jobs and Sun Tzu, you'll realize that leadership by example is about one and only thing:
 are you willing to do what you ask your people to do?  But that does not mean that you must do what you've told them.  Because leadership is about delegation: if you do the same things as your team, you're not a leader but just a team’s worker!  A leader's job is more than doing work, he has so many things to do that's why he must delegate.  

From consulting with many clients since 1991, and having attained a MBA that includes a course on leadership, and having been a leader myself since 1993, I think Leadership by example is about the following 7 things:


1.   Stand in front of the people, not behind. This means that you must be seen to be the leader at all times.  If people are uncertain, the leader cannot stand behind the followers, he must step up and be at the front to show people that despite of uncertainty, he is there to lead.
Standing in front of the people also means that the leader must not run away or shy away from problems. He is there to shoulder all blame and responsibilities. This links to our next point below.
2.   Being Responsible for all the results, regardless of whether you have delegated them or not.  This means taking the blame, but credit would most of the time goes to the team so as to motivate the team. The reason is that you can only delegate the task but responsibility remains with the leader.
3.   Taking Risks (chance that things may go wrong). Most people like to live in their own comfort zones and would avoid risks at all cost. That’s why organizations that have poor leaders would go into decline because they dare not do anything different from the past, even when what they do is not working. You’ve seen this in companies like Blackberry, Nokia and Motorola. They dare not take risk and now are gone in the mobile phone business.
4.   Make Service to Others as the Highest Purpose.  This means the leader is a servant, but he serves his team by adding value as a leader.  Note that the leaders does not serve people literally, a leader’s best service is to add value as a leader. The best way a leader can add value to his team is to enrich the team’s lives. In short, give the team a better life.
5.   Innovate and Create New Ways of Doing Things that ADDS VALUE.  If the leader is always doing the same way as before, why does the team need him?  
6.   Make People Better than Themselves.  This is obvious, that's why people need a leader for they want to become better.
7.   Be a Role Model.  Think, act, speak and behave like a leader and do the right things.  


By Andy Ng, Chief Trainer Coach at www.asiatrainers.com, contact him at WeChat 8201-4347 or www.andyngcoach.blogspot.sg

10 Jul 2016

Rock Solid Rules that Successful Salespeople Follow

The 16 rock-solid rules that successful salespeople follow:
  1. Great Attitude and Do More Than Asked
  2. See Yourself as ALREADY successful
  3. Don't prejudge, never assume, do not minimise yourself, your prospects or clients
  4. Goal oriented. With specific written goals for your life, career, family, social and spiritual
  5. Are Self-motivated, especially still motivated despite no success
  6. Always in control but never control people, instead give people choices
  7. Constantly practise and prepare in advance for all meetings
  8. See and talk to more people THAN ANYONE ELSE and GET MORE PEOPLE TO SAY NO TO YOU.
  9. Take action, not just talk or post
  10. Persistent and persevere
  11. Sell more than your product or service, as you understand who the customer is and what your customer really want
  12. Consistently create and sell value, rather than get stuck on selling price
  13. Understand that speed and ease are the two biggest benefits that you can deliver to a customer
  14. Act as experts, advisers, and resources to your clients. Always ready to provide them with knowledge, expertise, information and education
  15. Become indispensable to your clients
  16. Absolutely love what you do

CONVERSATIONAL HYPNOSIS IN SALES (NEW)

Mastering the Higher Science of Persuasion and Infuence to Get People to Say Yes All the Time 
 
Date: 15 July 2016 Friday 2 to 5.30 pm
Venue : The Plaza 02-346, 7500A Beach Rd (inside Parkroyal Hotel)   
 
Fee: $298 each, $199 each for 2 & above, $149 each for 5 & above (all with PIC 60% Grant)
 
Learn how to influence and persuade your prospects, customers and counterparts at work easily without them knowing it. 

Hypnosis is a very widely misunderstood term largely because of the media's portrayal of hypnotists as conman. 

In reality, hypnosis is very widely used by advertisers and marketers as well as therapists and politicians. People use hypnosis to help people to get from where they are to where they want to be happily and voluntarily. 

In this short but powerful course, we will teach you how to use CH or Conversational Hypnosis to influence and persuade people WITHOUT PUTTING PEOPLE IN A TRANCE.  Conversational Hypnosis is subtle ways to communicate by working on the other persons's subconscious mind.

Through the use of direct suggestions, indirect suggestions, common interests, dreams and goals, we all can use conversational hypnosis to get people to do things happily and willingly. 

Note: With effect from 1 Jan 2012, all our training programs qualify for 60% cash payout from the Government under the Enhanced PIC scheme. So take advantage of this Budget Goodie and train your team on selling and/or management skills. Call Andy at 8201-4347 for details


POWER-PACKED CONTENTS INCLUDE:

  1. The 5 Elements of Hypnosis per Lao Tzu Dao De Jing
  2. What is Conversational Hypnosis and a demonstration
  3. Three Tools for Suggestions
  4. Getting the Right State of Mind for your customers
  5. How to Use Pacing Statements and Leading Statements 
  6. Power of Mirroring and Matching to create Permanent Rapport
  7. Use of Grabbing Words and Phrases in your sales and marketing
  8. Asking Leading Questions
  9. Using Presuppositions to get people to say yes immediately
  10. Art of Personal Storytelling: Facts Tell Stories Sell
  11. Words and Phrases that Change Minds
  12. Building Suspense and Curiosity
  13. The Ultimate of Conversational Hypnosis: Transform People

6 Jul 2016

Conversational Hypnosis

Mention the word 'hypnosis' and most people would conjure up images of conman getting people into a trance and cheating them of their money. In reality, such conman are not doing hypnosis but manipulation. 

Hypnosis is an ancient communication tool where we use it to get things done without forcing people. Hypnosis is used a lot in therapy. But today I am talking about one type of hypnosis called CH or Conversational Hypnosis. 

As the name implies, Conversational Hypnosis is using conversation to hypnotise people. The word 'hypnotise' means to get people to do things happily and voluntarily without them knowing it. 

The power of suggestion is rooted in all hypnosis, because hypnosis is about putting someone in a trance and make them susceptible to your suggestion. 

Conversational hypnosis is about making someone susceptible to your suggestion without putting them in a trance.  In other words, it is about suggesting without people realising you are making the suggestion. 

All you need to do is to slip a suggestion into their subconscious mind. If you can do this you are really influencing someone.  Often all it takes is just a single seed of suggestion to get people to see your point of view or to agree with you on something.  For example, "Can I ask you a question?" is a simple conversational hypnosis. 

The reason why subliminal suggestion is so powerful is we have two minds: conscious mind and subconscious mind, which is below our conscious mind (that's the meaning of 'sub').  Our conscious mind is the gatekeeper, it prevents things from entering into our subconscious mind. Like if you now close your eyes, you can preventing this article from entering your subconscious mind. But if I were to suggest to you ('image see a beach in front of you'), my suggestion is still able to enter your mind, not in your conscious mind but in your subconscious mind. 

When you use conversational hypnosis, you can easily influence people to say 'Yes" when they would normally say "No" by providing suggestions into their subconscious mind.  Their subconscious mind will tell their conscious mind that they should say yes, so you have your way and the person is convinced it was entirely their idea!

As can be seen from above, if you use suggestion, you are using conversational hypnosis. If used correctly, you will become a more effective communicator.

Once you have master the basic of direct suggestion, you can move one step higher by using indirect suggestion. Indirect suggestions are not noticeable commands.  They usually involve imagination. When you hear this "Sitting down feels so relaxing", you will automatically sit down even though I did not tell suggest you to sit down! 

Indirect suggestions can also be embedded, i.e., included into our daily interactions with people, which include our verbal and non-verbal language, like body language. For example, if I were to raise my hands when I ask a question, I am suggesting people to raise their hands. 

You too can apply CH or Conversational Hypnosis in your daily work as a manager, leader, professional, salesperson or worker.  Our next article will look at how you can use CH in your sales and customer service. 

Andy Ng is a full-time Business Coach and Trainer with Asia Trainers and Asia Coaching Training. Andy has been conducting 4 to 10 public seminars and training in a month since 2001. Visit him at www.asiatrainers.com now! 


CONVERSATIONAL HYPNOSIS IN SALES (NEW)

Mastering the Higher Science of Persuasion and Infuence to Get People to Say Yes All the Time 
 
Date: 15 July 2016 Friday 2 to 5.30 pm
Venue : The Plaza 02-346, 7500A Beach Rd (inside Parkroyal Hotel)   
 
Fee: $298 each, $199 each for 2 & above, $149 each for 5 & above (all with PIC 60% Grant)
 
Learn how to influence and persuade your prospects, customers and counterparts at work easily without them knowing it. 
Hypnosis is a very widely misunderstood term largely because of the media's portrayal of hypnotists as conman. In reality, hypnosis is very widely used by advertisers and marketers as well as therapists and politicians. People use hypnosis to help people to get from where they are to where they want to be happily and voluntarily. 
In this short but powerful course, we will teach you how to use CH or Conversational Hypnosis to influence and persuade people WITHOUT PUTTING PEOPLE IN A TRANCE.  Conversational Hypnosis is subtle ways to communicate by working on the other persons's subconscious mind.
Through the use of direct suggestions, indirect suggestions, common interests, dreams and goals, we all can use conversational hypnosis to get people to do things happily and willingly. 
Note: With effect from 1 Jan 2012, all our training programs qualify for 60% cash payout from the Government under the Enhanced PIC scheme. So take advantage of this Budget Goodie and train your team on selling and/or management skills. Call Andy at 8201-4347 for details

POWER-PACKED CONTENTS INCLUDE:


  1. The 5 Elements of Hypnosis per Lao Tzu Dao De Jing
  2. What is Conversational Hypnosis and a demonstration
  3. Three Tools for Suggestions
  4. Getting the Right State of Mind for your customers
  5. How to Use Pacing Statements and Leading Statements 
  6. Power of Mirroring and Matching to create Permanent Rapport
  7. Use of Grabbing Words and Phrases in your sales and marketing
  8. Asking Leading Questions
  9. Using Presuppositions to get people to say yes immediately
  10. Art of Personal Storytelling: Facts Tell Stories Sell
  11. Words and Phrases that Change Minds
  12. Building Suspense and Curiosity
  13. The Ultimate of Conversational Hypnosis: Transform People

5 Jul 2016

How to Close Every Sale Part 4 of 10: Listening for Effect

Using War Strategies in the Office

(note: This article is adapted from my interview with the Straits Times in 2011)
The Sun Tzu 5 Elements of Dao-Jiang-Tian-Di-Fa 道将天地法 as use in the office:
  1. Dao: This means you must know where and at what level you are pitching your strategy. Or simply put, know your purpose and why you do what you do. Like in sales, we teach people 'Your Why', why you are doing sales and what attracts you to your company. From here the salesperson can share why his company can help the prospect
  2. Jiang: Jiang is the leader or leadership. In the office, if everyone use blame, excuses and denial and no one takes leadership and responsibility over office matters, you can be sure that the whole office will be on fire soon
  3. Tian: Tian refers to the overall climate or what HR Practitioners called "Corporate Culture".  It is your way of doing things, and your written and unwritten rules in the office
  4. Di: Di is the ground, support and places that you can take refuge in. In the office, it is often the pantry or storeroom where the staff can find some peace and take refuge from the office matters. As a leader or manager, it is important that you have good ground support for your policies or you will be just a tyrant.
  5. Fa: Fa is the methods, the discipline and team spirit that binds people. Note that Fa does not restrict people, it merely makes them more focused and united. If there is no fa, the whole office will be in chaos
  6. 360 DEGREES LEADERSHIP (NEW)

    Leading your team into the Future with Power
     
    Date : 14 July 2016 Thursday 9 am to 12.30 pm
     
    Venue : The Plaza 02-346, 7500A Beach Rd   
     
    Fee: $298 each, $199 each for 2 and above, $149 each for 5 & above (with 1 FRE Seat)
    All our courses come with PIC 60% payback)
     
    Everyone is a leader, because leadership has 360 degrees: you need to first lead yourself. With that you can lead your team and lead people that are not under your authority (sideway leadership).  Finally you need to lead your boss too.
    Whether you have people under your team now or in future, if you too want to achieve breakthrough in your career, you need to equip yourself with the right leadership skills.  This course, adapted from our multiple-day Leadership courses, will reward you for a lifetime… 
    Topics covered include:
    1.  360 Degrees Leadership: Why Everyone is both a Leader in perception and in reality
    2.  Benefits of Leadership: Power of Duplication and Sustainability (a demonstration)
    3.  How to be clear about your Identity, your values and skills
    4.  Power of Vision: How to Inspire People and Enroll them into your Vision, Mission and Goals
    5.  How to Lead from the Top with Thick Face Black Heart leadership
    6.  How to Lead Your Boss and not be a ‘Yes’ person
    7.  Leading from the Side: How to Influence People not under your authority, including outsiders  
    8.  Leading Yourself with Mindfulness and Clarity
    9.  Five Ways to Profitable Leadership: ‘Have-to’, Want-to, Body & Mind, Heart & Soul and Value Add
    10. Your top 25 strategies on the above (include your case study)
    11. The Ultimate in Leadership: Do the Impossible

    Note: This training is conducted in high energy and interesting manner where there will be at least 6 video clips to watch, 3 games to play, one role play and 2 case studies.  
     
    *** This course qualifies for PIC (Productivity & Innovation Credit), where you can get 60% Grant. This means your net investment is only 40%. Hurry! Limited seats, register now!

3 Jul 2016

How to Survive in the Corporate World

(This article was published in The Straits Times on Tuesday 2 August 2016
As we know, the corporate world is not the same as your family or social world. People who work in small and family organisations, if they don't understand what is corporate, will definitely encounter difficulties at work. With globalisation and emergence of large entities, the corporate world is gaining preeminence. 

Having worked in the corporate world all my life since the tender age of 22, I know there are many mis-conceptions about life in the corporate world. From consulting and training many global corporate entities, and learning from my past painful experience, I know what it means if you do not fit in well in the corporate world. Not only will you lose your career opportunities, you will also be faced with difficulties at work. That's why I am so passionate about this topic and want to share with everyone the 7 major differences between the corporate and non-corporate world. Know them and you will more than thrive!

Firstly, corporate world refers to organisations that have a clear organisation structure with clear lines of responsibilities and duties. It is definitely very formal and official. The 7 survival tips are:

  1. Corporate Culture Above All. Corporate culture is indepedent of the location of the corporate, thus all offices must follow the corporate culture regardless of how strong their local culture is. For example, in Facebook, you must share what you know without asking and in Google, everyone is free to comment on work of other departments' colleagues. 
  2. Always be official and never be personal. Do not let any of your personal matters affect your work. For example, do not eat at your desk, even if you were working during lunch time and have no lunch break. 
  3. Maintain High Standards of Work.  For example, your English must not be mixed with other languages, even in small group meetings and e-mails. Being on time is considered not professional, so you have to be early at all meetings. But don't be on the rush to leave when meeting ends, for this is a clear indication of your lack of commitment to your work.
  4. Zero Tolerance of Racism, Harassment and Discreet Behaviour. If in doubt, just behave like a good school boy. If you crack jokes on race and sexual stereotyping, you will be considered as not fitting into the corporate culture. 
  5. Teamwork Overrides Individual Work. Many people are shocked that teamwork is not only preached but practised every minute in the corporate world.  Every year corporates will invest tens of thousands of dollars on training that promotes teamwork, diversity, team leadership and team sacrifice. 
  6. Continuous Learning and Be On Top of the World When it comes to Your Work. It is not sufficient that you know your work well, you must also be ahead of the curve and apply the latest knowledge in your work. I have a friend who works in the IT department of a global bank, and his knowledge is even way ahead of Microsoft when it comes to computer networking
  7. 100% Involvement and Inclusion. Corporates do not exclude people that have different opinions and instead find ways to include and involve them 100%. In this pursuit of 100% involvement, corporates may appear to be tough and ruthless, but understand that this regiment is necessary to achieve its corporate culture, corporate vision, corporate strategies and corporate goals. 
Written by Andy Ng, Chief Trainer Coach with Asia Trainers. Since 20001, Andy has coached and trained over 811 corporates in 14 countries.