LQ = 3C: The Moment I Truly Understood Care “When the world has LQ, we are living in heaven on earth.” It sounds like a nice statement. Until one moment makes it real. On Sunday, 19 April 2026, I was in a room of about 250 people. One speaker on stage shared something that stopped the room. He had been in the hospital for 9 months. Many of those weeks were spent in ICU. You could feel the silence. Not the polite kind. The kind where people are thinking, “I didn’t expect this.” After the talk ended, I did something simple. I walked up to him. I told him, “I didn’t know you went through so much.” He looked at me, and without any performance, just shared. After his wife passed away, he was deeply affected. The grief hit him hard. Then his health collapsed. He mentioned heart issues. And a few other illnesses. I have known him since 2007. That’s almost 20 years. But in all those years, we had never really spoken. Not like this. That shor...
by Andy Ng at www.asiatrainers.com (Sales & Management Training) Tel: 65-93672286 Email: andythecoach@gmail.com