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Showing posts with the label Closing Files

7 Instances when Salespeople Close Files instead of Close Sales

We know it is the job of the salesperson to close sales, but many salespeople are actually closing files instead of closing sales .  Worse still, they are unaware of this because they think they're just 'doing my job to respond to customer's request'.  The 7 instances where salespeople close files are: Being Impatient with No Answer from the Client .  Usually salespeople will, after a few no answers from the client, get impatient and just want a quick answer.  They say things like, "I need your answer now as I must book my schedule which is getting full now".  The client will, 99% of the time, simply reply, "Since you're so busy, why not you go ahead with your schedule and leave me out for now?"  The next time you have such a situation, do not press for an answer, for you know that the client has no answer for you , otherwise, he would have replied you long ago.  Instead offer help to the client , and you'll leave the door open instead of...