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9 Hard Skills and 3 Soft Skills for Salespeople

If you too want your sales team to perform, not just conform, you need to inspire them to greater heights.  But first you must ensure that they possess these 9 hard skills: How to Look for New Customers without spending on expensive advertising Getting repeat business from customers Increasing the average spending of customers Converting all sales objections into buying impetus How to Sell the Impossible so as to sell ice to the Eskimos How to Present your product and service so that your product features make sense for the buyer Getting past gate keepers and reaching decision makers effortlessly Service from the heart and how to go the extra mile to serve customers Asking questions so as to elicit information from buyers and lead them to a sale On top of that, your salespeople must also possess these 3 soft skills: How to set their own sales targets and motivate themselves to work towards their own goals Persuasion, Influence and Negoti

Find Out if Your Boss is Crazy by Asking Him this Simple Question

In our training and coaching sessions, a question people often ask is: what is the first step to take if you want to improve your performance at work?  My answer is: Realize that Your Boss is Not Crazy. Many people often feel that they are not in control of their destiny at work and believe that it is their bosses that determine everything at work. Even if this is true (of course we don't for a moment believe in this), you can still control your fate at work.  Just start to realize that you are in control and you can do something about it. For example, you can improve your performance by becoming more efficient and more effective.   Efficiency is doing things right while effectiveness is doing the right things . You can put in more hours or even come back on Saturday/Sundays to clear the backlog .  Or you can take up some training to improve your skills, knowledge and attitude .  You can also seek help from your seniors. In fact there are countless of ways that you can d