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Showing posts with the label Listening

The Best Leaders Remain Silent so as to Listen

In Buddhism, there is this bodhisattva called Avalokiteshvara, or commonly called 'Guan Shi Yin" in China and South East Asia (or "Guan Yin" in short).  This bodhisattva is an enlightened being living in heaven that has delayed his own buddhahood so as to save mankind from their sufferings.  He (or she as in Guan Yin) has  the ability to listen and understand the suffering of others.   Buddhists believe that if we evoke his name, he will listen and help us.  Note that his one life cycle is of a few thousand years.  In everyday life, you as a human being are also like Avalokiteshvara if you can practise  deep listening and active listening .  Just by being able to  listen with calm and understanding and without any judgement,  we are already easing the suffering of another person.  If you were to engage in 30 minutes of such listening, you can relieve a great deal of pain in another person.  That's what coaches and train...

How to Be Wise and Not Foolish with 5-Ways Wisdom

We often talk about wisdom, but what exactly is wisdom?  Some people think that following the experts is wise, while others talk about having your own beliefs and stick to them.  There are some that only trust centuries old wisdom passed down from the wise men.  There are also some that discard old thoughts and believe that wisdom needs to be updated to reflect our modern times.  According to my over 16 years of teaching people from all walks of life, wisdom comprises of 5 things: Seeing all phenomena in life as temporary, incomplete and not self.  If you can see things in this totally freeing way, you will have great security and happiness, for now you are not dependent on anything in this world, i.e. you're truly enlightened.  That's the ultimate wisdom! Not any wisdom that's told by someone but true wisdom that you directly see and understand for yourself.  To do this you must have an open mind Ability to listen to other points of views in...

The Most Forgotten Sales Technique

Limitless Selling seminar in April 2014 We all know that questions are among the best tools in your sales presentation. This is because when you ask, they answer, and people will always believe more in what they themselves say than what you say. The professional salesperson knows that to keep the prospect's attention, you must ask more than you tell. Not just any questions, but skillful questioning that draws prospects out and leads them to a buying decision. But here's where the normal salesperson miss out: it's not just about asking questions. There are lots of salespeople out there who have learnt the techniques of asking questions, but they come off as 'canned' and not really sincere because they're not interested in the reply. You ask a question to know a person better because you're really interested, not just to find a hole in their defenses to ram your product through. You ask because so that you can serve them. In short, you ask because you'...

How to Listen like Avalokiteshvara

In Buddhism, there is this bodhisattva called Avalokiteshvara, or commonly called 'Guan Shi Yin" in China and South East Asia (or "Guan Yin" in short).  This bodhisattva is an enlightened being living in heaven that has delayed his own buddhahood so as to save mankind from their sufferings.  He (or she as in Guan Yin) has the ability to listen and understand the suffering of others.  Buddhists believe that if we evoke his name, he will listen and help us.  Note that his one life cycle is of a few thousand years.  In everyday life, you as a human being are also like Avalokiteshvara if you can practise deep listening and active listening .  Just by being able to listen with calm and understanding and without any judgement, we are already easing the suffering of another person.  If you were to engage in 30 minutes of such listening, you can relieve a great deal of pain in another person.  That's what coaches and trainers like us do: we listen...

The Best Leaders Listen: 7 Important Voices to Listen To

There is a world of difference between passively and actively listening.  The best leaders  and managers are also the best listeners, they asked themselves 3 questions every week: Who Does Not Feel Listened To? What People Have I Neglected to Listen to? Have I audited my own listening to ensure that my listening still have standards? There are 7 Important Voices that Every Leader Listens to: The Unhappy Voice - discontentment with what is happening now The Inner Voice - the unspoken feelings inside of you The Higher Voice - something higher than what we are doing and thinking now, like kindness The Successful Voice - Who can we learn and leverage from? The Undermined Voice - the people who are losing out, if left unchecked, will lead to chaos The Hidden Voice - this is beyond your inner feelings, it is the spirit or soul of you The Repeated Voice - anything that repeats 3 times or more is a cause for concern, this is usually the neglected voice. In my opin...