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The 36 Benefits of Training

Lesser mistakes, resulting in lower rework cost Higher customer satisfaction, resulting in higher sales Lower absenteesm, as trained staff fall sick less and are more punctual Better teamwork, with higher productivity for all Faster response to challenges at work Stronger branding in the market Improvements in cash flow, as training reduces cost and increases output Higher staff satisfaction, resulting in higher output Lower conflicts at work, as staff know their work better and result in lesser conflicts Better recognition in the market, as no one can forget a properly trained staff More repeat business, as customers are happier More referred business, which are of higher qualty and value Higher average transaction value, as trained staff will add more value at work, justifying the higher selling price Better succession planning, as trained staff can take on more duties and responsibilities Reduction in head count, as the trained staff can handle more work than before ...

Training that will Leave an Impact

A training that has high value is one that leaves a deep impact on the trainee long after the training is completed. To have impact the training must hit the trainee right on the head, there must be an instant 'ah ha' exclamation and the feeling must be right.  You cannot fake an impact, but you definitely can tell a fake impact from a real one. Some trainers, in their bid to make an impact, do certain things that have the opposite effect.  Instead of leaving an impact on the trainees, they leave a bad impression on them.  The wrong things that these trainers do include making assumptions, forcing answers for questions and going all out to please them with too many jokes, games and too little content.  In my experience since training over 81,131 people in 14 countries (from 1996), there are 5 steps for the training to have an impact on the trainees: Like .  Trainees must like the trainer, that's why the trainer must greet and smile when they first enco...

Unintended and Intended Causes and Effects of Training

It is common knowledge that nothing happens without a reason.  There are always causes and conditions and they in turn will produce effects, which will in turn become causes and effects and this goes on.  They called this Dependent Origination , which simply means everything originates from something (read here for the details).   As explained in our previous article on sales, you can use this understanding to boost your effectiveness quickly.   Today I will talk about Training: what causes people to do training and what are the effects of training.  First training is defined as any learning that is more structured, less informal and not unconscious .  So if you unconsciously learn how to cook better or you hear from friends how to do a better Facebook posting, that is not strictly training as it is called Self Learning .  Therefore training is always coming from somewhere outside you , and the driver of training is usually from someone other t...

How to Reap the 7 Tangible Benefits of Training

Some people think that training and development are a luxury for you cannot really measure its tangible benefits. Yet others think that there must at least be a 200% payoff (benefits over training cost) for any training program to be considered beneficial.  To us at AsiaTrainers.com , there are 7 tangible benefits that you can touch and feel IMMEDIATELY after the training : Ask the participants to do a written assessment of the training in terms of 3 areas: how does it improve their work, make their work easier or given them new ideas . You can also ask them to do a 30-day Action Plan on the action that they will take within 30 days of the training Voluntary self-reporting by the participants .  If your participants can report to you without being asked, you can be sure that they enjoyed the training and find it useful Measure the improvements in the work  This is very easy to be done for hard skills training (like how to operate a machine), but even for soft sk...