Why people hate salespeople? Because they always do the following 7 things:  They talk about their products and services without first finding out what customers need and want  They use proof sources (like case studies, testimonials, white papers and even demonstrations) when the customer feels that his situation is very different from those they cited  Their values and visions are out of sync with the customer, e.g. talking about saving money when the customer’s priority now is not enough time  They like to talk down to customers by saying that their should not have bought from other vendors  They are always so nice before the deal is closed. After collecting the money, they are always so busy  Salespeople are money minded, they think in terms of how much they themselves earn and not the client’s interest  They think they know a lot, and seldom go for training, for they see training as a waste of time and prefer to sell to earn money. They did not realize that by not improving on th...
by Andy Ng at www.asiatrainers.com (Sales & Management Training) Tel: 65-93672286 Email: andythecoach@gmail.com