The 7 Things that People Hate About Salespeople

Why people hate salespeople? Because they always do the following 7 things:

1. They talk about their products and services without first finding out what customers need and want
2. They use proof sources (like case studies, testimonials, white papers and even demonstrations) when the customer feels that his situation is very different from those they cited
3. Their values and visions are out of sync with the customer, e.g. talking about saving money when the customer’s priority now is not enough time
4. They like to talk down to customers by saying that their should not have bought from other vendors
5. They are always so nice before the deal is closed. After collecting the money, they are always so busy
6. Salespeople are money minded, they think in terms of how much they themselves earn and not the client’s interest
7. They think they know a lot, and seldom go for training, for they see training as a waste of time and prefer to sell to earn money. They did not realize that by not improving on themselves, they are not adding value

By Andy Ng, Chief Trainer Coach of Asia Trainers, see details at www.asiatrainers.com