Business and Money Tips

I'm sure that if you are in sales, customer service, management and specialists positions, you would have received your fair share of criticisms.  In fact someone told me that if a day passes by without any criticisms, he will feel unease.  Indeed criticisms is a way of life and if you cannot tolerate criticisms your life will be very miserable.  As a trainer coach I have learnt to better handle criticisms in the acronym B ETTER (Bother, Educate, Tell, Touch and Response). Bother Yes, the fact that they criticise shows that they bother about us, that is, they are not ignoring us or just treating us like dust.  When someone bothers with me, the minimum I can do is to bother with them.  Thus I cannot ignore their criticisms, I would take out my smartphone and start keying in what they said.  Such enthusiastic behaviour will definitely catch their attention Educate That criticism is actually an education from them, it is human nature to want to educate...

Every boss has some expectations of you but may not let you know. With a little heart and determination, you'll can meet the following 5 common things that will go a long way in your career: Volunteer to report work status and never wait for your boss to ask you about it.   Take Criticism positively, not personally.  See the criticism as a well-meaning challenge to bring out the best in you. Use your own money for the company and don't let your boss know about it.  Be helpful. Teamwork is a key factor that every boss is looking for in an employee. Never repeat your mistakes. Remember, 2nd mistake is called Careless, whereas 3rd time mistake is called Intentional while 4th time same mistake is called Sabotage. By Andy Ng of Asia Trainers