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30 Mar 2015

It's Your Co-workers, not Pay Check, that Makes You Happy at Work

Since we spend over two-thirds of our waking hours working and living around work, it is more important to be happy at work than happy after work. 

Although many consider work to be a necessary evil, work is actually a necessary happiness, only if you know how to be happy at work. The 7 most Frequently Asked Questions on how to be happy at work:

1.  Will higher salary make one happier at work?

Unless you are trying to make ends meet, money will not be a great motivator. Once you have enough to live a life that you are used to, unless you have some new expenditure, more money will give you a disproportionate amount of happiness.  For example, if you get at 10% salary raise, you will be happier by less than 10%.

2. Does Achieving Progress at Work Make Me Happier?

Definitely.  Achievement is a sense of self-worth and all progress, no matter how small, will make your work happier.  Note that the same principle for money applies: once you achieved a certain amount of success at work, more achievement will give you a disproportionate amount of happiness.

3. Does Challenging Work Make us Happier or More Unhappy?

Whether your work is challenging or not depends on your skills. If you find it too challenging, you will be unhappy.  But if your work is too relaxed, you will be unhappy at work. 

4. Is it Better to Work at Places with Happy Colleagues and Environment?

Undoubtedly yes.  Human beings are social creatures, and our happiness is very dependent on the environment we are in.  So if you earn high salary but have colleagues that are very unhelpful, you will not be happy at work.

5. Does Personality Play a Great Part in Happiness of Employees?

The scientific research is yes, up to 50% of a person's happiness at work is due to his personality.  So if you are a jaunty person, you will happier at work as compared to a sulky person.  That's why it is important to hire the right people for they will form the work environment, which plays a big part in work happiness.

6. Does happiness change with age? Are women more happier than men at work?

Most people will become happier when they reach 50 and above. This is because they are now more balanced in their life's perspective, and thus they will be more grateful and grumble less.

7. How about More Skills and Better Trained Employees?  Are they happier?

When you know more about your work, your work will become easier.  You will become more happy at work.  However, if your work is not challenging enough, you will be less happy. 

By Andy Ng of Asia Trainers, details of courses at here or www.asiatrainers.com

HOW TO BE AN EFFECTIVE MANAGER & LEADER
Strategies to Build Winning Teams and Create Massive Results as a Manager
Date   :  14 April 2016 Thursday
Venue : The Plaza 02-346 7500A Beach Rd   
Fee: $398 each, $299 each for 2 and above; $199 each for 5 and above (with one free seat). 
No GST but with PIC 60% cash payback. call us at 8201-4347 to enquire

As we know, most managers are promoted based on their technical skills, when in fact it is the managerial skills that will make them successful.

Many new managers go through 4 phases: excitement, confusion, exploration, and performance. At every stage, you need to have the right type of strategies to move forward, otherwise you will be stuck. The result: frustration and the new managers prefer to go back to their old positions.

Whether you are a newly promoted manager or a manager with less than 3 years experience, if you want to be a successful manager, this is just one course that you need to attend.

*** This course qualifies for PIC Bonus (Productivity & Innovation Credit), where you can get 160% Cash Back. For example, when you spend $6,800, you will get back cash of $10,080 from the Government. Unbelievable but true. Call Nisa at 6225-1784 to find out how.
Power-packed Contents Include:
  1. The 4 Stages that every New Manager go through: excitement, confusion, exploration and performance
  2. Changing your BEing: how to upgrade your identity 
  3. The Top 10 Skills that every Effective Manager should possess
  4. ACT 5-Ways to Be an Effective Manager: Get Buy-in, Team Conversion, Quantity of Work, Quality of Work and Value Add
  5. Delegation: how to do effective delegation
  6. ACT 5-Ways to Effective Delegation
  7. Audit of Work done by your subordinates and how
  8. Communication, especially chairing of meetings
  9. Heart at Work: How to Take Care of your suboridnates without them climbing over your head
  10. Thick Face Black Heart: How to be Tough as a Manager without losing your head and heart
  11. Teaching your team about Followership
  12. Leadership Basics
  13. The Ultimate: Upgrading your Team 
  14. Bonus: Top 10 Interview Questions

The Lee Kuan Yew Way of Leadership

The 5 Leadership Lessons of Lee Kuan Yew include:
  1. Build Winning Teams.  Lee not only built one strong team, he built many strong teams. Most importantly, the teams went on to win many battles, be it the unions, business associations, tertiary institutions or Government-linked companies like Capitaland and DBS.  Lee's legacy is unprecedented
  2. Stubborn Yet Flexible.  Lee was stubborn to his goals yet was flexible if times have changed.  Like he pushed for the merger with Malaysia, yet changed his position two years later when things didn't work out
  3. Win People Over with Ideas, not Ideals.  Lee won the hearts of many with his far-sighted yet pragmatic ideas.  The US President Ronald Reagan and UK Prime Minister Margaret Thatcher were his admirers. Yet he welcomed debates but would not hesitate to point out you are wrong if he thinks so. In the end even his opponents like Opposition Leaders Chiam See Tong and Lau Thia Kiang spoke highly of him. 
  4. Leading a Very Virtuous Life.  He lived a life of virtues: he had no bad habits, treated everyone well, loved his wife and family very much and most importantly, full of integrity.
  5. Attract Talents with Attractive System. All the talented people in Singapore worked for Lee's government or associates because he had an unbeatable system: meritocracy coupled with high salaries.  
Related articles on leadership:
HOW TO BE AN EFFECTIVE MANAGER & LEADER
Strategies to Build Winning Teams and Create Massive Results as a Manager
Date: 15 July 2015,  9 am to 5 pm (Wed)
Venue : The Plaza 02-346 7500A Beach Rd   
Investment :1 pax s$398.00 ; 2 pax & above each is s$349.00 ; 5 Pax & above each is s$299.00 ; 10 Pax & above each is s$249.00
As we know, most managers are promoted based on their technical skills, when in fact it is the managerial skills that will make them successful.

Many new managers go through 4 phases: excitement, confusion, exploration, and performance. At every stage, you need to have the right type of strategies to move forward, otherwise you will be stuck. The result: frustration and the new managers prefer to go back to their old positions.

Whether you are a newly promoted manager or a manager with less than 3 years experience, if you want to be a successful manager, this is just one course that you need to attend.

*** This course qualifies for PIC Bonus (Productivity & Innovation Credit), where you can get 160% Cash Back. For example, when you spend $6,800, you will get back cash of $10,080 from the Government. Unbelievable but true. Call Nisa at 6225-1784 to find out how.
Power-packed Contents Include:
  1. The 4 Stages that every New Manager go through: excitement, confusion, exploration and performance
  2. Changing your BEing: how to upgrade your identity 
  3. The Top 10 Skills that every Effective Manager should possess
  4. ACT 5-Ways to Be an Effective Manager: Get Buy-in, Team Conversion, Quantity of Work, Quality of Work and Value Add
  5. Delegation: how to do effective delegation
  6. ACT 5-Ways to Effective Delegation
  7. Audit of Work done by your subordinates and how
  8. Communication, especially chairing of meetings
  9. Heart at Work: How to Take Care of your suboridnates without them climbing over your head
  10. Thick Face Black Heart: How to be Tough as a Manager without losing your head and heart
  11. Teaching your team about Followership
  12. Leadership Basics
  13. The Ultimate: Upgrading your Team 
  14. Bonus: Top 10 Interview Questions

The Lee Kuan Yew Way to Sales Success

Everyone knows how inspiring the late Mr Lee Kuan Yew was.  In fact some called him the greatest statesman Asia has ever known.  In the business community, he is highly regarded as one of the top salesman: for he has promised and delivered on his promises and most importantly, made his clients (Singapore) very rich. 

The 5 Sales Success that we can learn from Lee Kuan Yew include:
  1. Grab Opportunities Fast.  LKY grabbed the opportunities the Western multi-nationals were looking for in the 1960s and attracted them here.  In the 1970s and 1980s, he sold many Japanese companies to invest in Singapore.  In the 1990s, he sold Singapore successfully as a business haven to the Chinese, Koreans and Arabs.  
  2. Passionate, Energetic and Full of Conviction. These 3 attributes are the must-haves for any salesperson and Lee demonstrated all of them in his fiery speeches and thought-provocative interviews
  3. Relentless Pursuit and Never Let Go.  Lee reckoned before that 'even in my deathbed, if you were to lower me into the grave, if I senses something is wrong, I'll get up'.  Such an attitude will undoubtedly turn cold prospects into warm prospects and turn warm prospects into customers
  4. Good in Figures with an Eye for Details. Whether it is the scientific name of a flower or the name of a grassroot leader, Lee remembers them.  Yet he can also cite figures like a 'Google' long before the computer and internet were invented
  5. Achieve Dreams.  Lee helped his clients (Singaporeans and the world) to have bold dreams and he helped to turn the dreams into reality.  Look at the first-world status that Singapore has enjoyed since 1999 you will know what I am talking about.
Related articles on sales:


LIMITLESS SELLING (NEW)
 

HOW TO SELL WITH NO LIMIT TO ACHIEVE LIMITLESS RESULTS FOR YOUR CLIENTS

 
Date   :  22-May-15 ,  2 to 5.30 pm (Fri)
 
Venue : The Plaza #02-346, 7500A Beach Rd (inside Parkroyal Hotel building)   
 
Investment :1 pax S$298.00 ; 2 pax & above each is S$199.00 ; 5 Pax & above each is S$149.00 ; 10 pax & above each is S$129.00 ; 15 pax & above each is S$99.00.
 
Yes, the world has changed and since all of us have decided to do things differently this year, we need to change our goals. From now onwards there is simply NO LIMIT in what we are selling.
 
Limitless Selling starts from ourselves: where we burst all barriers and attain the unattainable. We will work out a plan to double and treble our sales in the next 12 to 24 months. All our products and services need to be revamped or re-packaged. Our solutions and services to customers will also be changed to no-limits. Plus, our customer support and technical people will have to be changed to give us limitless support.
 
This course, taken from high-level conferences done overseas, will change the way you look at sales forever. Come for this course if you have the guts. 
 
Note: Even without PIC 60% cash back funding, this course is worth millions.
 

POWER-PACKED CONTENTS INCLUDE:

  1. What is Limitless Selling and how does it differ from your current Sales Quota Selling
  2. The Genghis Khan 6-Prong Way to Limitless Achievement
  3. The 3 keys to Limitless: Right Understanding, Journey and Service to others
  4. Five Ways to Limitless Selling: Big Hairy Audacious Goals, 5-Prong Plan, Limitless Rewards, Customer-Focused Selling and Challenge Your Markets
  5. The 36 Stratagems of McDonalds to Up Sales
  6. The Smartphone Way to have Unlimited Business
  7. The John Sculley Way to Move Volumes
  8. Limitless Support and Limitless Teamwork
  9. The Ultimate in Limitless Sales: Newspaper Test
 
* Bonus: How to Kill with Borrowed Knives
 

BENEFITS:

  1. Increase in sales with proven strategies
  2. Get Price Objections out of the way
  3. Attract and Retain customers
  4. Do less Prospecting
  5. Happier worklife and Higher income for all
 

FOR WHO TO ATTEND:

  1. Sales Managers and Directors
  2. Marketing and Business Development Managers
  3. General Managers, Directors and MD
  4. Chairman and Consultants
  5. All Sales Executives and Sales Professionals
 

THESE ARE WHAT SOME OF OUR CLIENTS AND PAST PARTICIPANTS HAVE TO SAY:

All the things taught by Andy are practical and yet changing. My team attended 5 courses in 3 months.
- GM, GG Technologies Pte Ltd
 
Entrepreneurs like us like to think out of the box. Andy courses have good content, we like it very much.
- Partner, Amos Sim, Effect Design LLP
 
I like the videos that clearly illustrate the points. Successful Selling Strategies that help us to win more sales.
- Kevin Geevan, Sales, Brunel S.E.A. Pte Ltd
 

PROFILE OF ASIA COACHING TRAINING

Sales Coach Andy Ng has 28 years experience: He started doing business at the age of 5. Since 1996, Andy has trained over 81,413 people in 14 countries. His Magnetic Selling DVD and e-book SUN ZI FOR SALES have sold hundreds of copies in 5 countries. Asia Coaching Training was, from 2001-2007, the licensee for Action International in Singapore. The clients trained by Andy include SingTel, SIM, Manulife Financial, Walton International, DBS Group, M1, Yakun, BreadTalk, Hewlett Packard, IBM, Gillette, F & N Foods, Kaplan Asia and Teleperformance Asia.
 
 

ENQUIRIES:

Idah at 6225-1784 or Andy at 8201-4347. Email to andy@asiacoachingtraining.comNote: This course can also be customized and done in-house at your premise with no EXTRA Cost. 

BOOK THE COURSE: LIMITLESS SELLING

28 Mar 2015

How Lee Kuan Yew Loved His People

By now over several million of people from Singapore and the workd have paid their tribute to the late Lee Kuan Yew, who passed away on 23 March 2015. 

Lee Kuan Yew loves the world, especially Singapore, very much.  In 1965, he shed tears in front of national television when he announced the separation of Singapore from Malaysia. Fifty years later in 2015, the entire nation shed tears for him.  Singapore and the world are showing Lee now how much they love him too.

The funeral on Sunday 29 March 2015 reads like a 'Who's Who's' of the world leaders.  No other world leader's funeral has attracted so many visitors, not even the late Princes Diana in 1997. 

How does Lee Kuan Yew love his people?  Many young people may not appreciate what he has done for the nation, because they perceive him to be a strict and fierce parent.  One thing for sure: he does not love them by spoiling them, he loves them by developing them.  From watching over hundreds of hours of videos and articles on Lee, I think Lee loves his people in 8 ways:
  1. Kindness.  Lee always have the peoples' interests at heart.  He sacrificed his whole life to work hard for the people's interests. He is tough when it comes to leadership on critical issues, yet soft when it comes to his own family and humanity issues
  2. Equanimity, which means equal-ness of mind, being objective and not subjective.  Lee practises equanimity with free market policies and use the power of the 'invisible hand' or laissez faire.  Most importantly, he gives people space to perform by adopting meritocracy policies. 
  3. Happiness is upper most at Lee's mind. His relentless pursuit of opportunities for Singapore is with one purpose: to create a better and happier life for all
  4. Compassion means to reduce other people's suffering. Without doubt Lee is a man of compassion, for he spent his entire life to improve the lives of Singaporeans and lifted it from poverty in 1959 to one of the top 3 richest country in the world by 2015. 
  5. Suggestion. Lee always gives suggestions readily, especially to world leaders.  The late Deng Xiao Ping of China attributed China's success to learning from Lee. Yet he is also open to suggestions
  6. Praise.  Lee gives credit when it is due and is never stingy in giving praises to encourage people
  7. Advise. Lee's advise are always ahead of the times and have far-sightedness not seen elsewhere
  8. Criticism. This is what Lee is most well known of.  He is known to take a tough stand, and would not hesitate to demolish people if he thinks that they are on the wrong path.  Isn't this what a loving parent would do to their children?
by Andy Ng of Asia Trainers, details of courses at www.asiatrainers.com/SeminarsList.php.  Related articles: 

The Biggest Achievement of Lee Kuan Yew

In 1965 when Singapore went independent, it's per capital income was US$1,500.  In 2014, it has grown to US$59,000.  Many people would consider Lee Kuan Yew as the father of modern Singapore for he is the one that turned Singapore from third world to first world in 4 decades.  But is this what Lee himself consider as his greatest achievement?

Lee revealed to us that his greatest achievement was actually able to combine what Easterners and Westerners do: marry the woman you love and love the woman you marry.

It appeared that Lee's wife was more than a wife. During the early years of his career in the 1950s when Lee was still in the opposition, Lee's wife was supporting the entire family with her income as an owner of a law firm Lee and Lee. 

Lee's wife also took good care of the family and brought up three children very well.  Their eldest son Lee Hsien Loong has been Singapore's Prime Minister since 2004.  

Being dyslexic, Lee relied on his wife to help to read some of the work documents.  Having a more powerful command of the English language, she also helped him to create many documents for Singapore, like the Singapore Malaysia Water Agreement 1961.

In his memoirs, Lee said that his wife is his confidant and attributed many of his successes to his wife. Indeed we can safely conclude that Lee's greatest achievement lies in marrying his wife, who helped him in his political career.  Without such a helpful wife, there is no doubt that Lee would be weaker and Singapore will not be where it is today.  By Andy Ng of Asia Trainers, details of his course at here.  Related articles:

25 Mar 2015

Never Marry the Woman You Love

Never marry the woman you love, love the woman you marry.

This is because if you marry the woman you love, your love for this woman may not last.  What happens years later when she is old and ugly?  Do you still love her anymore?

On the other hand, if you love the woman you marry, you are committed to this marriage.  You will do whatever it takes to make the marriage a success.  Your love for the woman will last longer.

Same as the workplace.  You don't take up a job that you love.  You love the job that you take up.

Not many of us can make our passion our vocation.  Because we need to make a living, many of us have to settle for a job that we may not dislike, but we also don't love it either. In other words, there is little passion in the job that we take.

But if we can love the job we have, we will make every effort to ensure that our job will be a success. We will do whatever it takes: be it acquiring new skills, improve our communication, learn how manage people and most importantly, how to be a better employee. Then we will proceed to become a high value employee.

HIGH VALUE EMPLOYEES
 
Become High Value Employees and Win More for Yourself and Your Company
 
  
Date   :  09-Apr-15 ,  2 pm to 5.30 pm (Tue)
 
Venue : The Plaza 02-346 7500a Beach Rd   
 
  
Fee: $199 each, $149 each for 2 and above, $129 each for 5 and above; $99 each for 10 & above (plus 2 free seats)
 
  
Yes, it is time that everyone in the company is focused on Profits. How to Increase Sales, Lower Cost, Reduce Risk, Improve Cash flow and Productivity.

Everyone, not just those from sales, marketing or finance, has a role to play. This seminar is taken from our over 43.851 business coaching live cases. It will give you more $ ideas than ever.

Note: You need to bring your entire team to attend this course to get the maximum benefits **

Note: This course qualifies for PIC 60% Grant, i.e. your net investment is only 40%. Hurry! Last seats left! Register now by calling Ida at 6225-1784
 
 
Power-packed Contents Include:
 
  1. Problem with Most Employees and what to do
  2. The Ultimate Secret: Clarity of What You Want
  3. Five Ways to Increase Profits by 61%: Low Maintenance, Teamwork, Quantity of Work, Quality of Work and Margins
  4. Passion at Work and How to Have It
  5. Top 10 Ways to Be More Efficient at Work
  6. FISH Philosophy of Fun at Work
  7. Handling Stress and Overworked
  8. How to Go the Extra Mile for Yourself
  9. The 36 Stratagems to Make More Money for employers in 7 areas
 
 
Benefits:
 
1. Get Inspired to work with your team
2. Know how to Fire Up People
3. Avoid Burnt-out
4. Happier work enviroment
5. Higher Productivity = Higher Profits
 
For Who to Attend:
 
All Employees
Managers
HR Practitioners
 
These are what some of our clients and past participants have to say:
 
 
I rate this 9 points out of 10, especially the systematic approach to goal setting.
 
Leonard Liu, Bennett Holdings 
I like the central location, plus practical examples and discussion. Topics very relevant to managers too.
 
Cynthia Chan, Marketing Manager, Singapore Telecommunicatons Limited 
Good ideas on key specific tips to get results.
 
Terence Heng, Media Manager, Shaw Organization Pte Ltd

24 Mar 2015

Change Your Thinking, Change Your Life

“The world as we have created it is a process of our thinking. It cannot be changed without changing our thinking.” Albert Einstein.

Indeed thinking is the starting point of all actions.  As a manager, supervisor, director or leader, it is important that you improve your people's thinking.  Even more important is to ensure that your people think before they do.

Most people would rather die than think. Many think that they think, when in fact they are just echoing others' thinking.  

Many employees are very good in doing work - executing instructions, following orders and making things happen. The only problem they have is what they do could be all wrong, because they are based on wrong thinking.

For example, most people are still very process-oriented and not outcome-oriented. Like when they come for training, their most important concern is the training process: how the training is conducted, whether notes are given, parking availability and so on. If they can change their thinking from the training process to the training outcome, their results will increase manifolds. 

Another thinking that is causing work issues is productivity thinking. In a bid to be more efficient and productive, many focused on productivity and missed out on production.  You can be very productive, innovative and efficient, but if you have no business, what's the use?

Finally, the most fatal thinking must be conditional thinking.  This is thinking based on conditions, like "I will attend leadership training when I get promoted" or "When I get what I want, I will be happy".  Such thinking not only stiffens your behaviour, it also makes you almost impossible to do anything. For who is ever ready for anything?  We just have to do things and never place any conditions that can limit your potential.

One more thing: adopt Limitless Thinking as the way forward. Limitless means there's simply no limit, it is more than abundance (details in another blog at here)

By Andy Ng, Chief Trainer at Asia Trainers, details of courses at here. Related articles:

THE LEADER AS CHALLENGER (new)
Your Key to be a High Performing Manager or Leader
Date   :  7 May 2015,  2 to 5.30 pm (Friday)
Venue : The Plaza 02-346 7500A Beach Rd   

Fee: $298; 2 pax & above each is $199; 5 Pax & above each is $149; 8 pax & above each is $129

Forget about the leader being a change leader. A leader must be a challenger first for him to be effective. Yet we see many leaders afraid of challenges. The buck stops here. A leader is hired to tackle challenges, if not, why have him in the first place.

Firstly the leader must challenge himself, his team and his organization to do better. To challenge people, he does 3 Ts well: Teach, Take Control and Touch Hearts.

Whether you are a new or experienced leader or manager, come for this newest course taken from Damien Dixon best selling book "The Challenger"

Note: PIC 60% grant is available for this course. You can also use the Quarterly Training Credit (QTC) to offset 25% of the course fees. Call 6225-1784 for details
Power-packed Contents Include:
  1. Reason why most leaders are not effective and what to do now
  2. The Leader as Challenger: what it means in reality
  3. The 3 Tools of a Challenger: Teach, Take Control and Touch Hearts
  4. How to Teach for Insights
  5. What to do when you counsel your team
  6. Five ways to Take Control of all Situations: Bigger Role, Delegate, Audit, Outcome Driven and Dominate all situations
  7. What to do when you are being challenged by your team?
  8. How to Set Targets that Challenges People Beyond
  9. The 9 Proven ways to Touch Hearts without Tears
  10. Using the Power of 5 Love Languages to communicate better
  11. The Samsung Way to Uplift 150,000 people overnight
  12. How Steve Jobs pushed people with Limitless concept
  13. The Ultimate of a Challenger: Realize our dream

22 Mar 2015

You Don't Need to Have the Look to Lead Well

As a full-time Coach and Trainer having over 81,131 executives in 14 countries since 1996, I believe that everyone is a leader and everyone can rise to the top leadership position of any organization.  There is no requirement of background, wealth, education or connections. However, many people still don't want to be a leader because they think that being a leader is difficult and requires too many sacrifices. The top 7 misunderstandings of being a leader include:
  1. A Leader Must Be Tough.  Softness doesn't mean not effective, and sometimes being tough will alienate followers instead.
  2. You Must Be The Best.  The best may not lead because they prefer to be led. That doesn't mean that the leader is mediocre and incompetent. 
  3. A Leader Must Behave Like a Leader at All Times. This is called fake leadership because ultimately a leader is just a normal human being like anyone. A leader is not God or a representative of God. In fact if you behave weak at times you will touch more peoples' hearts and get more loyal followers
  4. You Must Have A Strong Team In Order to Lead Well.  This is the most daunting and untrue requirement that frightens most people.  In fact a leader builds his own team.  Even if he already has a strong team, he still must turn the strong team into strong followers or he is just an ineffective leader.
  5. A Leader Cannot Fail. Even The Buddha fails, so why can't a leader fail?  In fact failure often makes the leader stronger.  You just look at the many failed war attempts by Sir Winston Churchill of Britain and China's Mao Ze Dong and you'll know how true is this point.
  6. You Must Be Ready to Lead.  No one is ever ready for anything in life, what is more important than readiness to lead is the will and commitment to lead.
  7. A Leader is a Good Talker.  What is more important than talking is listening.  True leaders don't talk much and give credit to his team. But he practices deep listening, as what Thict Niat Hanh, the famous Vietnamese monk, does all the time. 
THE LEADER AS CHALLENGER (new)
Your Key to be a High Performing Manager or Leader

Date   :  7 May 2015 , 2 to 5.30 pm (Friay)
Venue : The Plaza 02-346 7500A Beach Rd   

Investment :1 pax s$298.00 ; 2 pax & above each is s$199.00 ; 5 Pax & above each is s$149.00 ; 8 pax & above each is s$129.00

Forget about the leader being a change leader. A leader must be a challenger first for him to be effective. Yet we see many leaders afraid of challenges. The buck stops here. A leader is hired to tackle challenges, if not, why have him in the first place.

Firstly the leader must challenge himself, his team and his organization to do better. To challenge people, he does 3 Ts well: Teach, Take Control and Touch Hearts.

Whether you are a new or experienced leader or manager, come for this newest course taken from Damien Dixon best selling book "The Challenger"

Note: PIC 60% grant is available for this course. You can also use the Quarterly Training Credit (QTC) to offset 25% of the course fees. Call 6225-1784 for details
Power-packed Contents Include:
  1. Reason why most leaders are not effective and what to do now
  2. The Leader as Challenger: what it means in reality
  3. The 3 Tools of a Challenger: Teach, Take Control and Touch Hearts
  4. How to Teach for Insights
  5. What to do when you counsel your team
  6. Five ways to Take Control of all Situations: Bigger Role, Delegate, Audit, Outcome Driven and Dominate all situations
  7. What to do when you are being challenged by your team?
  8. How to Set Targets that Challenges People Beyond
  9. The 9 Proven ways to Touch Hearts without Tears
  10. Using the Power of 5 Love Languages to communicate better
  11. The Samsung Way to Uplift 150,000 people overnight
  12. How Steve Jobs pushed people with Limitless concept
  13. The Ultimate of a Challenger: Realize our dreams
Benefits:
1. Ready tools to energize yourself
2. Overcome all challenges NOW
3. Foster better teamwork
4. Higher productivity and profits
5. Develop yourself into a Leader NOW
6. No more Financial Worries and Worries on Health
7. Be a Better Manager and Leader!
For Who to Attend:
1. Directors, Managing Director and GM
2. HR Managers, Learning and Admin Managers
3. Executives in HR, Admin and Sales
4. Managers in Sales, Research, Operations, Finance
5. Marketing managers, Admin Managers, Engineers
These are what some of our clients and past participants have to say:
The videos summarize many of the teachings and make the training very entertaining and educational. I rate Andy Ng and his team at Asia Trainers 9 points out of 10
Ng Geok Khim, Principal Coach, Employment and Employability Institute (e2i)
I find Andy course very relevant for management staff. AndyTheCoach is very lively, enthusiastic and down to earth. It gives us good Manager's Excellence
Tan Guan Hua, Admin Manager, Temasek Polytechnic
The visual materials used in this course How to Be a Better Manager are good, I have already sent my staff for further training by Asia Trainers and Andy Ng
Doreen Chai, MD, Van Der Horst Energy Limited
Profile of Asia Coaching Training
A former Director of HR and Finance with Japanese MNC Allied Telesis, Andy has inspired many organizations including the Government. Master Coach Andy Ng (aka AndyTheCoach at www.asiatrainers.com) has 28 years experience: He started doing business at the age of 5. Since 1996, Andy has trained over 81,413 people in 14 countries. His DVD Successful People Management is selling in 3 countries. Asia Coaching Training was, from 2001-2007, the licensee for Action International in Singapore. The clients trained by Andy include SingTel, SIM, Manulife Financial, Walton International, DBS Group, M1, Yakun, BreadTalk, Hewlett Packard, IBM, Gillette, F & N Foods, Kaplan Asia and Teleperformance Asia. Visit articles on management and sales at www.AndyNgTrainer.blogspot.sg

21 Mar 2015

Kill Your Competitors with a Higher Price

If you are now selling base on price, do not read further. We teach people how to sell on value, not price.  Sell the sizzle, not the steak, and you can close every sale and sell ice to the Eskimos.  

Even if your selling price is higher than your competitors, you will still be able to sell if you know how to add value to the customer.  There are 21 ways to add value:
  1. Better Service - comes in many forms including delivery, convenience, internet assistance, telephone answering, administration support, longer operating hours, and customer service
  2. Better Technical Support
  3. Longer Credit Terms or Higher Credit Limit
  4. Unique packaging or limited edition versions that add value to your product or service
  5. Salesperson Serving the Customer - fast prompt response, entertainment, listening, patience, problem solving, courteous service and go extra mile service
  6. Top Management Serving the Customer - imagine if the Prime Minister of Singapore serves you, price is no longer a concern, right?
  7. Offering More Choices in Product/Service
  8. Free Gifts, Free Trials, Free Change-of-Mind Returns
  9. Longer Warranty and Extended Warranty
  10. Novelty factor, like iPhone 6+ with a larger screen or Apple Watch
  11. Customization of your product 
  12. Better Quality
  13. Let Customer Have the Say, and they will be willing to pay any price!
  14. Strong Financial Support, like what Herbal Life is doing now
  15. Product Differentiation - like Samsung Galaxy K Zoom that offers 10 times optical zoom on a smart phone
  16. Unique Selling Proposition: this goes beyond product differentiation, it is the 'X' factor that you communicate to the market.  The best example is Nike's swosh
  17. Love - yes, the genuine love that everyone needs, including compassion, joy, equanimity and kindness
  18. Pioneer status - be the first in the market and people will pay any price, like what Xiaomi is doing now
  19. Flexibility - letting customer have what they want, as long as they pay the price.  Many high-end resorts and even casinos are doing this
  20. Branding and Name - people are willing to pay thousands of dollars for a bag when $50 will serve the same function
  21. 100% Involvement and Inclusion.  When you involved people not just at the level of body and mind, but also the heart and spirit, you'll get a kind of loyalty and cult status that no one can replace.  
By Andy Ng, Sales Coach and Trainer at AsiaTrainers.com.  Related articles:

20 Mar 2015

Waking Up Your Team in 4 Steps

This is especially true if you are working in a long established organization with many senior members: you realize that there is a lack of spark in your company.  People do their work well, but there is no passion, enthusiasm and excitement.  Time passes very fast and people get along well, but they are not good friends. Laughter is not often heard, so are quarrels. 

In time to come such an organization will become more of passing time than making a difference. If left unchecked, it will also decline because younger people wouldn't want to join or stay in such an life-less place.  

We know that when you enjoy work, work will be easier.  Being in a good company also makes us more productive, for we are happier and less stressed.  We seem to be able to do the impossible with our infectious enthusiasm and motivation.

In short, people look forward to work.  Time passes even faster.  The happy work environment gets contagious and your customers and suppliers would also feel it.  This will lead to more business and higher income for all.

If you too want to rejuvenate your team so that you able to do more with less, follow these 5 steps:

Step 1: Hold regular formal meetings where you promote freedom of expressions.  This is a first step where you hear from people to find out how they are doing now.  If there are some problems that need to be solved now (e.g. people are overloaded), you need to tackle them before moving to step 2.

Step 2: Hold off-site formal meetings, like you organize a half or one-day training session where people are free to express their feelings.  Such an environment will get people to open up and from here you can identify the deeper problems.  If you can resolve them, move to step 3. 

Step 3: Hold informal gatherings, be it lunch, dinner, tea or even karaoke sessions, where you allow the team to express even more without restrictions.  From here you can uncover the push behind what people do, like they want to earn more bonus. From here you can embark on ways to realize the team's goals and aspirations.  

Step 4: Inject life into the team with competitions, laughter sessions and games. Now you can be less formal for you have gone through the above 3 steps and are already doing things that address the problems the staff are facing.  If you inject fun and laugher into the team when they are facing problems, you will not wake up the team but instead make them more stressed

From here you have a team that is awake, full of life and enthusiasm.  And you can ramp this up further by putting up further challenges that stretch them.  Remember, if you team is not awake, un-motivated and show no enthusiasm, just merely push for more results will simply alienate them.  The above 4 steps has proven to work and give life to work.

After all, if our work has no life, we are no different from a slave.  If we find work meaningful and have life at work, we are motivated and happy.  Isn't this what everyone is looking for in life?  

By Andy Ng, Chief Trainer Coach at Asia Trainers.  Related articles:

THE MANAGER AS CHALLENGER (new)
Your Key to be a High Performing Manager

Date   :  7 May 2015,  2 to 5.30 pm (Friday)

Venue : The Plaza 02-346 7500A Beach Rd   

Fee: $298 each, $199 each for 2 & above, $149 each for 4 & above, $199 each for 8 & above


Forget about the manager being a leader or change leader. A manager must be a challenger for him to be effective. Yet we see many managers afraid of challenges. The buck stops here. A manager is hired to tackle challenges, if not, why have him in the first place.

Firstly the manager must challenge himself, his team and his organization to do better. To challenge people, the manager does 3 Ts well: Teach, Take Control and Touch Hearts. 

Whether you are a new or experienced manager, come for this newest course taken from Damien Dixon best selling book "The Challenger"

Note: PIC 60% grant is available for this course. You can also use the Quarterly Training Credit (QTC) to offset 25% of the course fees. Call 6225-1784 for details
Power-packed Contents Include:
  1. Reason why most managers are not effective and what to do about it
  2. The Manager as Challenger: an old but forgotten concept
  3. The 3 Tools of a Challenger: Teach, Take Control and Touch Hearts
  4. How to Teach for Insights
  5. What to do when you counsel your team
  6. Five ways to Take Control of all Situations: Bigger Role, Delegate, Audit, Outcome Driven and Dominate all situations
  7. What to do when you are being challenged by your team?
  8. How to Set Targets that Challenges People Beyond
  9. The 10 Proven ways to Touch Hearts without Tears
  10. Using the Power of 5 Love Languages to communicate better
  11. The Samsung Way to Uplift 150,000 people overnight
  12. How Steve Jobs pushed people with Limitless concept
  13. The Ultimate of a Challenger: Realize our dreams