Basic Financial Intelligence : Know the difference between price and value. Save cost, not save value. In business, there are 5 costs that you absolutely cannot save, for they are not costs but value: Training : for if your people are not trained, they will do things the wrong way and this will cost you more than the training cost. By far the biggest training cost is not the training fee you pay to external trainers like us, but on-the-job training . Like your staff make a mistake and your company has to compensate the customer for this, this must be a large training cost! But if your staff is trained to do the right thing, you would have avoided this large cost Marketing and Sales : even the world's largest consumer product company Apple has to incur hundreds of millions dollars on sales and marketing, what makes you think your company can save this cost? Your sales would definitely drop if you cut you this marketing and sales cost. The la...
by Andy Ng at www.asiatrainers.com (Sales & Management Training) Tel: 65-93672286 Email: andythecoach@gmail.com