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Showing posts with the label Responsibility

How to Delegate Effectively

Define the task, output clearly. Use this SMART criteria (specific, measurable, achievable, results wanted and timing) Delegate to a person with demonstrated competence (this is not training, you are delegating an important task, don't leave to chance) Explain the task clearly, preferably in writing (this will reduce misunderstanding & mistakes) Invite questions and feedback (Ask: "Can you show me how you're going to do it?") Give a schedule, deadline (Always leave some buffer in case of mistakes by giving a tighter deadline) Inspect what you expect (surprise audit is the best) Remember, Delegation is not abdication, this means responsibility still lies with you and YOU are still answerable. FOR A LARGE JOB, SET UP A DELEGATION AGREEMENT WHICH STATES:- · Intended outcome · Required resources · Completion deadline · Benchmarks (how can you measure progress) · Accountability · Consequences (for not completing) Delegation Exercise for You now: List 3 low

How to Be Happy When You're Stressed

It sounds funny, right?  How can one be happy when stressed?  What is stress?  Whenever you're not getting what you want, you have stress.  Note that it is negative stress that makes us suffer, positive stress gives us energy and impetus to do more.   The next time you are stressed, you are doing this thing called Focus on What Went Wrong .  The simple way to de-stress immediately and be instantly happy is to Focus on What Went Right .   It is not what happens to us that makes us suffer, but what we do to what happened that makes us suffer .   For example, your team members are not demonstrating the teamwork and responsibility you want.  As a result, work gets piled up and you're now stressed.  Instead of scolding your team members for being irresponsible and upset everyone, why not focus on what's right?  What are right could be: you have a team, your team is intact and not broken, your team's turnover is low, your team have not betrayed you, and most important

If Not You, Who Else?

I learnt this very powerful 5-word phrase from Singapore's highest ever box-office movie ever: "Ah Boys to Men II". In one scene, the recruits were about to start their 3-day field camp.  Their Officer-in-Command asked them, "Before we moved out, anybody not feeling well?"  All the soldiers replied loudly, "No Sir!!!" "Gentlemen", continued the Officer, "Every time the training gets tougher, one thought comes to your mind, 'Why Must I Serve National Service?' "My answer to you is, 'If Not You, Then Who Else?'" Wow!  What a powerful phrase!  If Not You, Who Else may mean: You are the most suitable person, and we can't find anyone better than you.  This is appreciation at the highest level How can you push this responsibility to someone else? I am making a request to you specifically, please don't reject my request Can you find me another person more suitable than you? Please refer me anot