Skip to main content

Ask Your Enemy for a Favour: Turn People from Hate to Love Instantly

I'm sure that there are times in your work or life that you have a person that just doesn't like anything that you do.  In fact, he hates you, for whatever reason that may be.  If you are in sales, this person will never pay attention to your sales presentation and will just give you objection after objection.

 The next time you're faced with this difficult situation, just put on a serious face.  Then ask that person in a most sincere and humble way, "Please, Mr Customer, would you please do me a great favour?"  The customer, out of natural human curiosity, will automatically say, "What?"

 You would then ask this unfriendly customer to do something trivial, or something easy to do, like close the door, lend you his pen, or get you a glass of water.  Once the customer obliges, something wonderful happens. 

The hostile customer will, very subconsciously, instantly feel powerful and useful, in his own mind.  The moment he feels this powerful way he will go out of his way to be kinder and more considerate.  In a matter of seconds, your enemy, the customer, is now your friend.  And you can now sell easily to a friend. This is what psychologists said the lack of power makes people feel insecure and unfriendly, and the feel of power makes people feel secure and thus will be friendly.

 The above 'Ask You Enemy For a Favour' stratagem works all the time, provided you do it very naturally and unassuming way. If not, things will easily fall apart and you will not just have an enemy, but a person that wants you dead now.

By Andy Ng, Sales and Management Trainer at Asia Trainers, details of courses are at here.  Related articles on sales:
  1. Mention this and the whole world listens to you
  2. The 7 Fetters of Salespeople
  3. To sell is human, selling is moving people
  4. Snap Your Way to Sales Success with SNAP Selling
  5. How to be Limitless in Your Selling
  6. Win New Customers Effortlessly in 7 Easy Ways
  7. Avoid the biggest sin of salespeople: over-promise under-deliver
Labels:

Comments

Post a Comment

Popular posts from this blog

If Not You, Who Else?

I learnt this very powerful 5-word phrase from Singapore's highest ever box-office movie ever: "Ah Boys to Men II". In one scene, the recruits were about to start their 3-day field camp.  Their Officer-in-Command asked them, "Before we moved out, anybody not feeling well?"  All the soldiers replied loudly, "No Sir!!!" "Gentlemen", continued the Officer, "Every time the training gets tougher, one thought comes to your mind, 'Why Must I Serve National Service?' "My answer to you is, 'If Not You, Then Who Else?'" Wow!  What a powerful phrase!  If Not You, Who Else may mean: You are the most suitable person, and we can't find anyone better than you.  This is appreciation at the highest level How can you push this responsibility to someone else? I am making a request to you specifically, please don't reject my request Can you find me another person more suitable than you? Please refer me anot
Post a Comment
Read more

Kindness as a Way of Life: How Kindness can Reward You 6 Times Over

Kindness as a Way of Life by Andy Ng Kindness is a universal language that transcends cultural boundaries, enriches human connections, and has the power to transform lives. It goes beyond mere acts of charity or random good deeds. To me, kindness, when practiced as a way of life, becomes a profound philosophy that can shape our interactions with others, the world around us, and even our own well-being. In this article, we will explore the multifaceted aspects of kindness as a way of life, touching on non-violent communication, the limitations of traditional charity, the potential harms of helping, the deliberate cultivation of kindness, and the incredible rewards it brings. 1.       Non-Violent Communication Non-violent communication (NVC) is a key component of practicing kindness as a way of life. Developed by Marshall B. Rosenberg, NVC emphasizes empathetic communication that seeks to understand and connect with others on a deeper level. It encourages active listening, empath
1 comment
Read more

New Age Mobile Numerology

Many people look at 'mobile number change luck' with skepticism, they say, how can just one simple mobile number change create so many changes in a person's life?   Also, the mobile numbers are given to us by random by the telcos, how can our fate be assigned by the telcos at random? Besides, isn't it true that our lives and fates are determined by birth and what we do, how can a small mobile number, which is a modern invention, have any effect?  How about people in the past without mobile numbers?  You mean they don't have a life without mobile numbers, right? One more thing: you cannot just change your mobile number and expect your life to change. If this is so, wouldn't everybody be rich just by changing their mobile numbers? Finally, isn't this kind of fortune-telling thing more of psychology and blind faith than science?   If so, how can we trust anything that is not proven and not science? Today let's resolve all these doubts and I welcome your co
3 comments
Read more