Making a Difference as a Salesperson in 7 Ways

A salesperson should be proud of his work, he need not hide his title under other 'more glamorous' titles like Advisor, Consultant or Marketer. This is because all businesses start and end with sales. Without salespeople, there is no need for any other person in the company. But understand that not all salespeople are the same, and you must make a difference to the customers, not make a difference just to be different. There are 7 ways that you can make a difference to your customers:

Adding Value to Customers Even When They Don't Buy.
Giving Referrals to your Customers
Help the Customer to Save Money, Time and Energy
Make the Customer and his Team Happy, Free of Worry and Delusion
Make the Customer a Hero
Be There for Him When He Needs You Most, Disappear When He Doesn't Need You
Love Him by being kind, joyful, calm and understanding.

Remember, if you don't make a difference to your customer, you are no different from other salespeople in the market. Making a Difference (MD, not MAD) is not about offering the lowest price at the highest quality and the fastest delivery. Nor is the MD Salesperson providing the best entertainment, for you are not an entertainer. It is also not about you providing the most service, especially services that are way beyond the core of what you're doing. This is because a salesperson is NOT a Service Provider, but a Service Provider that Sells. Everything in business starts and ends with sales, so all salespeople must be selling or they are simply redundant.

By Andy Ng, Sales Coach and Trainer at Asia Trainers, details of Successful Selling Strategies and How to Close Every Sale courses are at here. Other related sales articles:

Comments

If Not You, Who Else?

I learnt this very powerful 5-word phrase from Singapore's highest ever box-office movie ever: "Ah Boys to Men II". In one scene, the recruits were about to start their 3-day field camp. Their Officer-in-Command asked them, "Before we moved out, anybody not feeling well?" All the soldiers replied loudly, "No Sir!!!" "Gentlemen", continued the Officer, "Every time the training gets tougher, one thought comes to your mind, 'Why Must I Serve National Service?' "My answer to you is, 'If Not You, Then Who Else?'" Wow! What a powerful phrase! If Not You, Who Else may mean: You are the most suitable person, and we can't find anyone better than you. This is appreciation at the highest level How can you push this responsibility to someone else? I am making a request to you specifically, please don't reject my request Can you find me another person more suitable than you? Please refer me anot

Kindness as a Way of Life: How Kindness can Reward You 6 Times Over

Kindness as a Way of Life by Andy Ng Kindness is a universal language that transcends cultural boundaries, enriches human connections, and has the power to transform lives. It goes beyond mere acts of charity or random good deeds. To me, kindness, when practiced as a way of life, becomes a profound philosophy that can shape our interactions with others, the world around us, and even our own well-being. In this article, we will explore the multifaceted aspects of kindness as a way of life, touching on non-violent communication, the limitations of traditional charity, the potential harms of helping, the deliberate cultivation of kindness, and the incredible rewards it brings. 1. Non-Violent Communication Non-violent communication (NVC) is a key component of practicing kindness as a way of life. Developed by Marshall B. Rosenberg, NVC emphasizes empathetic communication that seeks to understand and connect with others on a deeper level. It encourages active listening, empath

New Age Mobile Numerology

Many people look at 'mobile number change luck' with skepticism, they say, how can just one simple mobile number change create so many changes in a person's life? Also, the mobile numbers are given to us by random by the telcos, how can our fate be assigned by the telcos at random? Besides, isn't it true that our lives and fates are determined by birth and what we do, how can a small mobile number, which is a modern invention, have any effect? How about people in the past without mobile numbers? You mean they don't have a life without mobile numbers, right? One more thing: you cannot just change your mobile number and expect your life to change. If this is so, wouldn't everybody be rich just by changing their mobile numbers? Finally, isn't this kind of fortune-telling thing more of psychology and blind faith than science? If so, how can we trust anything that is not proven and not science? Today let's resolve all these doubts and I welcome your co

Business and Money Tips

Search This Blog