Yes, your eyes are your most important organ in your body. Smart salespeople use their eyes to get customers to say yes to their proposal instantly. This is what you do:
- You ask your customer a question, like, "Which product fits in best with what you had in mind?"
- Then you lower your head slightly and get a few degrees below the eye level of the customer
- As the customer considers your question, you slowly bring your head up, almost unnoticeably, so that your eyes are on the same level as the customer's eyes
- At the exact moment when the customer starts to make a sound, you move your eye level up a few degrees above the customer's eye level
- At this point, something magic happens. The customer will automatically raise his head and eyes to meet your eyes
- Before you realize it, your customer gives you a positive response.
Scientists said that the above action produces a psychological encouragement to the customer to agree with whatever you said, because your eye movements are leading him so. When the eyes meet, the minds meet, that's why we have this phrase called 'see eye to eye'. Note that you need to do this action very smoothly and not jerky, and most importantly, you need to be confident and slow in your entire movement. Remember, your body language directs the mind of another person, so use this technique to close more sales today!
By Andy Ng, Chief Trainer at Asia Trainers, details are at here.
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