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8 Apr 2015

How to Manage People Without Managing People

Successful managers use a very effective management tactic that wins people over easily. This tactic is actually a process that manages people without managing people.  

This is because a good manager never managers anyone, he simply creates the conditions for people to manage themselves.  

Transformational Leadership (TL) is the latest buzzword in management.  This is how works:
  1. You find out what are the goals of people
  2. You share with them the goals of your organization
  3. You link how achieving the organization's goals will achieve their individual's goals
  4. You show them the step-by-step pathways to achieving the 2 goals, plus you offer assistance and coaching.  
You see, when you do the above, you are not telling people that they must achieve your organization's goals.  You're helping your people to achieve their own goals.  Asking questions helps you to find out what are their real needs.  You will be seen as a caring manager

But you cannot just ask a few questions and expect them to tell you. You need to ask the RIGHT Questions in the RIGHT ORDER. We call this Coaching. 

Other than that, you also need to use questions to overcome their objections.  Common objections include it's too difficult, we don't have the resources to achieve the goals, we're not ready and how can we achieve something we have never done before?  

It is said that the real job of a manager lies in overcoming staff objections.  For if he cannot overcome objections, the objections will overwhelm him and soon he will have no one to manage.

Whether you are managing a big team or small team, if you too want to be a more effective manager, this is just one management course that you have to attend. 
Related articles:
How to be an Effective Manager and Leader

Date: 15 April 2015 Wed 9 am to 5 pm. 
Fee is at $398 a person or $299 each for 2 & above.  Limited seats, click here for registration or call 6225-1784 now.  

Investment :1 pax s$398.00 ; 2 pax & above each is s$349.00 ; 5 Pax & above each is s$299.00 ; 10 Pax & above each is s$249.00
As we know, most managers are promoted based on their technical skills, when in fact it is the managerial skills that will make them successful.

Many new managers go through 4 phases: excitement, confusion, exploration, and performance. At every stage, you need to have the right type of strategies to move forward, otherwise you will be stuck. The result: frustration and the new managers prefer to go back to their old positions.

Whether you are a newly promoted manager or a manager with less than 3 years experience, if you want to be a successful manager, this is just one course that you need to attend.

*** This course qualifies for PIC Bonus (Productivity & Innovation Credit), where you can get 60% Cash Back. 
Power-packed Contents Include:
  1. The 4 Stages that every New Manager go through: excitement, confusion, exploration and performance
  2. Changing your BEing: how to upgrade your identity 
  3. The Top 10 Skills that every Effective Manager should possess
  4. ACT 5-Ways to Be an Effective Manager: Get Buy-in, Team Conversion, Quantity of Work, Quality of Work and Value Add
  5. Delegation: how to do effective delegation
  6. ACT 5-Ways to Effective Delegation
  7. Audit of Work done by your subordinates and how
  8. Communication, especially chairing of meetings
  9. Heart at Work: How to Take Care of your suboridnates without them climbing over your head
  10. Thick Face Black Heart: How to be Tough as a Manager without losing your head and heart
  11. Teaching your team about Followership
  12. Leadership Basics
  13. The Ultimate: Upgrading your Team 
  14. Bonus: Top 10 Interview Questions