Gone are the days when people will buy what you sell. Also, a long-established brand may not bring in sales. Look at the dismal sales of Samsung phones in 2023 you'll realize that what customers want is nothing but an increase in their value. Value to an individual could mean more convenience, faster productivity and a reduction in cost.
- Increase in income. Your product or service must ultimately lead to an increase in income for your clients, whatever you are selling. '
- Reduction in cost, which can be current and future costs
- Reduction in wastage
- Lower transaction and inconvenience cost
- Cut down on future repair and maintenance costs
- Higher productivity
- Lower overheads (over income)
- Better risk management, and lower risk
- Improvements in cash flow
- Better branding and image, resulting in higher income
- Ease of use, resulting in higher productivity
- A Happier You and/or your team, giving higher income
- Better utilization of capital and other resources, resulting in higher income
- Better compliance with government and other environmental regulations, leading to lower cost
- More convenience, giving rise to more income
- More time for you to do more value-added activities, resulting in higher income
- Fewer complaints and problems, leading to lower cost
- Better control and management, leading to lower cost
- Leaps in strategic management and leadership, resulting from the above
- Lowering stress level
- More efficient use of human capital
- Better deployment of financial capital, leading to higher business value
- More free time to pursue higher value activities like strategizing
- Compete better in the marketplace, resulting in higher income
- Peace of mind
- Better physical health
- Better mental health
- Higher energy from all the above
- A sense of contribution to the world, resulting from the above
- Better self-image, leading to higher income
- Do more with less
I could go on and on: but the point is all salespeople must be able to increase value for their customers or they are just wasting customers' time and money.
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