The 7 Truths to Succeed in Business

(This article appeared in the Straits Times page C30 on 21 Oct 2016, watch our 1-min Better Manager video at here)

1. Suppliers First, Customers Second

We know that customers are important, but if you don't have the right goods and services from your suppliers, you have no business. That's why suppliers are more important. There are 3 things that every supplier yearn for: fast payment and advance order information. Give your suppliers the respect they need, for they are actually not suppliers but human beings

2. Employees Can Do More Without Being Told

Unknown to many bosses, employees can do much more without being told. They just need to be appreciated for whatever little extra things that they do.

3. How They Feel = Morale

Employee morale is about how people feel towards the bosses. If your people have low morale, examine yourself. In our course How to Be a Great Boss, we said that if you have low morale employees, either you change or you change your people

4. Love Them or Lose Them

This is obvious, but most think that loving people means being soft and nice to people. The truth is that love has nothing to do with affection, affiliation, possession or conditions. Love is just about 4 things: kindness, compassion, rejoice and equanimity

5. You Cannot Sell Anyone Anything

People love to buy but hate to be sold. So you have to create the conditions for people to buy from you happily and willingly. In our course Selling Ice to the Eskimos, we share with you 28 tips on how to create the perfect conditions for non-stop sales

6. People do what you do and not do what you say

Leadership by example is the only leadership, just like service from the heart is the only service in the world. Actions don't just speak louder than words, actions travel faster than words.

7. Leverage and Take Action Now

The only way to move forward is to know what is not right and do the right thing. Often the easiest way is to engage a trainer consultant and outsource your problems to them. Contact AsiaTrainers at 6225-1784 or visit www.asiatrainers.com now!

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