First 5 of the Top 25 Toughest Sales Objections

You can do one of these 2 things when your prospect says no. You can give up or give it your all. That means learning how to respond so that in the end, you get the sale. The first 5 of the top 25 sales objections and their responses are:

1. I don't need what you are selling

Respond: Would you explain to me why not?

Whatever reasons the prospect gives, respond with Feel Felt Found. I understand how you feel. That was exactly how I felt too when I was offered this job as a sales executive in this company 3 years ago. Who needs new skin care products? As I started doing this job, I tried the products slowly. First on myself and then on my family members. After 2 months, I found that I and my family members get very good results from using the products. Now I find myself impossible NOT to use the product!

2. We Don't Need Some of the Product's Features

Respond: Would you tell me which of the features you're concerned about?

Whatever the reasons your prospect gives you, respond with Feel Felt Found as above

3. Your Product Doesn't Fit In With Our Company's Culture

Respond: May I know in what ways we can fit with your company's culture?

4. I Need to Think About It

Respond: Meet the objection head-on. Call out the objection. Be specific. If you think that the objection is genuine, set a time for a follow-up sales call. Never rush people into it.

5. We're Very Happy with our Current Vendor

Respond: Congratulations! If you would offer us a chance to offer you improvements over your current vendor, would you be even more happier?

The key is objections are not a NO but a need to KNOW more.

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