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Not IQ or EQ but LQ

Not IQ, Not EQ, But LQ Most people think success comes from IQ. Some say EQ is the game changer. But if IQ were enough, every top student would become a top leader. If EQ were enough, every empathetic person would rise to the C-suite. But look around this room. We all know brilliant people… struggling. We all know caring people… still stuck. So the real question is: What is the missing intelligence that creates influence, trust, loyalty, and breakthrough results? I discovered it the hard way — after 39 years of working training over tens of thousands of people, through wins, losses, and heartbreaks. And today, I want to propose something bold: The intelligence that will define the next decade is not IQ or EQ — but LQ: Love Intelligence. Years ago, I was coaching the Vitagen sales team that had all the tools, scripts, motivation… But results were flat. The best salesperson wasn’t the smartest. She wasn’t the most charismatic. She was Soft-spoken. Not the typical “sales warrio...

Not Looking for Faults is a form of Love

Not looking for faults — especially in the teacher — is a form of love. This is not blind obedience. This is maturity. Because when we are truly learning, our mind is focused on the teaching, not the teacher. When we fixate on a teacher’s flaws, we close the very door through which wisdom wants to enter. But when we choose to see the essence rather than the imperfections, we elevate ourselves. This is Love Intelligence in action. Care Care means honouring the value before judging the vessel. Every teacher is human — with biases, stories, and limitations. Yet the teaching can still be powerful, life-changing, and exactly what we need at that moment. Courage Courage is the willingness to learn even when the teacher does not match our expectations. It is the courage to say, “Let me rise above personality and receive the wisdom that can transform my life.” Connection Connection means connecting to the truth, not the storyteller. It is aligning with the message, not the messenger. This is h...

THE ART OF WINNING WITH LOVE:

THE ART OF WINNING WITH LOVE: How to Sell Smarter, Lead Stronger, and Achieve Breakthrough Results Good afternoon everyone! I’m so happy to see this room filled with energy, love, and purpose. Before we begin, I’d like you to look around — look at the people beside you. These are not just fellow distributors. These are your partners in love, health, and destiny. Let’s give them a big smile and say, “We’re here to win with love!” Pause. My name is Andy Ng. For over 25 years, I’ve been helping leaders, teams, and professionals unlock performance using ancient Chinese wisdom — especially Sun Tzu’s Art of War — and modern human intelligence, which I call Love Intelligence, or LQ. Today, in 45 minutes, you’ll walk away with three big breakthroughs: 1. How to use LQ — Care, Courage, Connection — to influence people and build trust faster. 2. How to apply Sun Tzu’s strategy to business growth and leadership. 3. How to combine heart and strategy so you can win without stress, without cha...

The Power Skill for Ledership, Service, Influence and the AI Future

Currently, we have 1 half-day Zoom and three 1-day training programs focused on LQ Leadership, LQ Service and LQ Influence and Sales.  1. The Love Intelligence Manager: Leading with Care and Clarity   Lead with Heart. Decide with Clarity. Inspire with Confidence. https://www.ccisg.com/?page=course_catalog&id=1873 Dates: Feb 11 Wed and May 13 Wed 2. Love Intelligence in Service: How Heart-Led Care Builds Trust and Loyalty  Serve with Heart. Stand Out with Love. Win Loyalty for Life https://www.ccisg.com/?page=course_catalog&id=1874 Dates: Jun 17 Wed and Mar 2 Mon 3. Influence with Love Intelligence: Inspiring Action Without Pressure    Influence Gently. Inspire Deeply. Win Without Pushing https://www.ccisg.com/?page=course_catalog&id=1875 Dates: Jul 13 Mon and Mar 24 Tue  4. Love Intelligence Success in the AI Era   Be the Human AI Cannot Replace https://asiatrainers.org/lq-ai Dec 22 Monday 9.30 am to 12 noon  Online at Zoom, ...

What a Relief! Finally Humans Can Do Human Tasks

Before AI, humans spend so much time on tasks that now seems silly, because AI can do them in just a split of a second.  What we consider valuable are now worthless, especially tasks like: - analysing - projections, budgeting, scenario planning - linking ideas, sorting our ideas, generating ideas - designing, creating videos - writing articles like this Now with the time spared, humans can do real human work, including: - doing nothing, for this will inspire creative ideas - connecting hearts - dancing, singing, to our hearts' contents - strategy discussions with all kinds of people I am happy with this change, what about You? 

Love is the opposite of waste

Love Fights Waste and Builds Prosperity Love is the opposite of waste. People who love use resources more wisely, take care of what they have, reduce emotional spending, invest in what brings real value, protect assets, and think long-term. This is why love naturally increases wealth. Case Example: “Service from the Heart”, a Restaurant Story In our training for a F&B chain, we told staff: “Love every plate that leaves your kitchen.” After that, the staff took more pride in presentation, fewer dishes were sent back, complaints dropped, customers returned and daily revenue rose. Love reduced operational waste and increased profit. Real money from real care.

Should You Marry the Woman You Love or Love the Woman You Marry?

“The Art of Loving” by Erich Fromm (Japan) In his classic work The Art of Loving , Erich Fromm reminded the world that love is not a feeling you wait for, but a discipline you practise. Love is a skill that must be trained, strengthened, and applied with intention . When people learn to love with maturity, through care, responsibility, respect, and understanding, they unlock a way of living that is wiser, calmer, and far more powerful. Fromm’s message: love is mastery. Mastery creates value. Modern Application: Should you marry the woman you love or love the woman you marry?  Most prefer the first. But lasting happiness comes from the second. It is easy to love before commitment; it is maturity to keep loving . Love is a practice. When you practise love, everything grows: your relationship, your career, and your life. Extracted from Love Intelligence book at https://asiatrainers.org/lqbook

Love Intellience (LQ) Success in the AI Era

In today’s world, AI can write reports, analyse data, create strategies… even “think” for us. But there is one thing AI cannot do — build trust, loyalty, courage, and human connection. That is why the leaders who will rise in 2026 and beyond are not the ones who know the most AI tools… but the ones who know how to use Love Intelligence (LQ). LQ is not about romance. It is about leadership, courage, trust-building, and human power — the one currency that becomes more valuable as AI grows stronger. On 22 Dec (Mon), 9.30 am to 1 pm, join Andy Ng for a breakthrough online workshop that will reshape how you lead, work, and succeed in the AI era. What You Will Discover in This Transformative Session 1. What is Love Intelligence (LQ)? Understand why trust is the new competitive advantage and how to build it instantly. 2. Why LQ is Now More Important Than IQ, EQ, or AQ In an AI-driven world, traditional intelligence is no longer enough. LQ is the new differentiator. 3. The 3Cs: Care, Courage, ...

How Mixue beat McDonald’s with 5 Love Strategies

Mixue opened tens of thousands of outlets worldwide, surpassing McDonald’s in store count.  As of November 2025, it has over 53K outlets, way exceeding McDonald's 45K outlets.  Mixue Snow Ice City 蜜雪冰城 is a Hong Kong public-listed company, based in Zhengzhou, China. Its founder is Zhang Hongchao (48), the CEO is his brother Zhang Hongfu (45). Its financials shows that it is a profitable business. It operates on a franchise model with zero to low franchise fees, and zero percentage of sales. So, how does Mixue make money? Their primary revenue stream is selling supplies to their franchisees. A franchisee is contractually obligated to purchase nearly everything, including ingredients (syrups, tea bases, powders), cups, straws, and even equipment, directly from Mixue. This is a brilliant and highly effective model that aligns their success with the franchisee's success, as they profit from the volume of goods sold, not from the store's top-line sales. The 5 Lov...

How to Make LQ the 3rd Hottest Training Topic After AI and Sustainability

To make Love Intelligence (LQ) the next major global training trend, you must do exactly what AI and Sustainability did: 1. Solve a universal problem 2. Create urgency 3. Build corporate relevance 4. Offer a clear framework 5. Make it impossible to ignore Here is the roadmap. 1. Position LQ as the Solution to the Problems AI Creates Every hot trend rises because it solves pain. AI creates:  trust issues,  emotional numbness,  lack of connection,  misinformation,  fear of replacement,  loneliness and  leadership disconnect.  Sustainability solves environmental pain. AI solves productivity pain. LQ must solve human pain — the crisis of connection. New Positioning: 🔥 “AI replaces skills. Sustainability protects the planet. LQ protects the human spirit.” Make LQ the antidote to AI’s side effects. 2. Frame LQ as Essential for Corporate Survival Companies adopt trends when their survival depends on it. Show that workplaces without LQ will face:  h...

Lead with LQ: The Top 3 Ways Using Care, Courage, and Connection

If AI is the new brain of business, then Love Intelligence (LQ) must be the new leadership heart. Leaders who master the 3Cs: Care, Courage, Connection — create teams that trust more, perform better, and follow willingly. Here are the top three ways to lead with LQ: 1. CARE: Lead by Seeing People, Not Just Performance Care is not softness. Care is awareness, the ability to notice what others usually miss. Leaders show Care by: listening without interruption noticing emotional signals giving people space to speak honestly asking “How can I support you?” instead of “Why isn’t this done?” Care tells your team: “You matter. Your thoughts matter. Your well-being matters.” When people feel seen, they perform at their highest level. Care builds trust. Trust builds commitment. 2. COURAGE: Lead by Doing What Is Right, Not What Is Comfortable Courage is the power centre of LQ. Most leaders avoid tough conversations. They fear conflict, rejection, or hurting feelings. But avoiding truth destr...

Older People Will Do Well in the AI Age, here's why

In the AI Era, What Can We Still Trust? Today, everything can be created easily — reports, proposals, strategies, even “expert opinions.” We have reached a point where top consulting firms like McKinsey and Deloitte have been caught using AI tools to generate client deliverables… and still charging millions. Numbers give comfort, but not truth. every promise contains both yin and yang. A bright projection hides a shadow. A strong guarantee hides uncertainty. A perfect plan hides unseen forces. If projections cannot be fully trusted… If AI-generated reports cannot be fully trusted… Trust Does Not Come From Intelligence. not once, not twice, but consistently demonstrated over a long period of time. History doesn’t lie.  Your behaviour over the years reveals who you really are. older people have a major advantage. AI Makes Knowledge Cheap, And the older you are, the more of these assets you carry. AI helps them work faster, but it does not replace what makes them valuable...

What Can We Trust in the AI Era Today?

In the AI era, what can we still trust? When McKinsey and Deloitte can use AI to generate million-dollar reports, one thing becomes clear: Knowledge is no longer the advantage. Trust is. As a Yijing trainer, I know every “yang” contains its “yin.” Every promise has a shadow. Every projection hides risk. your value doesn’t go down — it goes up. but it cannot replace trust. who you have proven yourself to be over the years. Love Intelligence (LQ) | Care · Courage · Connection As an accountant, I’ve never believed numbers blindly, actual or projected. So what can we trust today? A person’s track record — not once, but consistently over time. And this is where older professionals have a powerful advantage. In an age of AI-generated expertise: Character cannot be automated Integrity cannot be faked Years of behaviour cannot be manufactured Consistency cannot be replaced If you’re older and you know how to use AI tools, Because AI can replace tasks, And trust i...

Daily CEO Tools

Daily LQ Tools: The CEO Method The simplest and most powerful way to practise Love Intelligence every day. The CEO Method turns Love Intelligence into daily habits that strengthen your clarity, confidence, influence, leadership energy, and decision-making. These tools take only minutes a day, but the results compound rapidly. C – Care, Courage, Connection  E – Energy, Empathy, Execution O –Observe, Organise, Optimize C – The 3Cs: Care, Courage, Connection Your Daily Leadership Anchor Every morning, check yourself against the 3Cs. 1. Care – Lead with sincerity Care does not mean being soft — it means being real. When people feel your sincerity, they naturally trust you, listen to you, and support your decisions. “Who needs my care today — a colleague, customer, or even myself?” 2. Courage – Do what is right, not what is easy Without courage, care becomes weak. With courage, love becomes strong. “What is the difficult thing I must not avoid today? 3. Connection – Build trus...

Xiaomi Problems and Red Flags when Love is Used Wrongly

1. How Xiaomi Started with Real Love for Users When Xiaomi began, its entire philosophy was built on 真心 (real heart) for its community. They co-created products with users, not for users. They kept profit margins extremely low because the mission was: “Let everyone enjoy good technology.” Their early MIUI software improvements came directly from user feedback loops. Every Friday update was a message that said, “We hear you. We care. We build because of you.” This is Love Intelligence in its purest form : Care → Listening → Co-creation → Loyalty → Growth. As a result, Xiaomi grew a fanbase, not customers. People trusted them because the love was real, consistent, and user-focused. 2. How Love Shifted Into Hype, Speed, and Market Share Obsession As the company scaled, the internal compass slowly shifted: Internal KPIs became about speed, volume, and market share , not user happiness. Marketing grew more aggressive, sometimes exaggerating product capabiliti...