People often think that mentally strong salespeople do certain things. The truth is that mentally strong salespeople don't do certain things, and the 5 things they don't do are:
- Blame the company for not having products and services that are competitive in price and specifications. They know that if the company's products and services are so strong, they will sell by themselves and don't need any salespeople at all. That's why mentally strong salespeople will instead find out how to turn the product's weaknesses into strengths
- Look at their 'upstairs' for help. Mentally strong salespeople know that their business and strengths come from below, i.e. people that they take care of, be it their clients, support staff or sales team
- Give away power. Mentally strong people know that they are powerful, and they don't give away power in negotiation, meetings and daily communication. The biggest power we have is our own choice. So mentally strong salespeople always have a choice, they can choose to walk away from a sale
- Seek acceptance. Mentally strong salespeople don't seek acceptance, instead they seek to understand others and use their influencing skills to influence people. But they accept that not everyone may accept their view
- Think that methods is everything. Mentally strong salespeople know that it is the people that makes the difference, so they know that no matter how strong your method or tool is, if you cannot connect the heart, it is useless
By Andy Ng, Chief Trainer Coach at AsiaTrainers, details of of courses at www.asiatrainers.com
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