S N
Venkat is senior associate director, Office of Postgraduate Professional
Programme, Singapore
Management University
At the
end of the first set of United States presidential primaries, and as Super
Tuesday — the biggest primary election — starts today, it is becoming clear
there is a real possibility that billionaire Donald Trump may be the Republican
presidential candidate this year.
While it
might have taken many political pundits by surprise, there were some, like the
creator of the famous Dilbert comic strip, American cartoonist Scott Adams, who
warned in 2015 that there was a method to Mr Trump’s apparent madness and that
it came from the art of persuasion.
There are
scholarly attempts to explain them, based on well-known books on the subject
such as Mr Robert Cialdini’s Influence — The Psychology of Persuasion, but what
explains Mr Trump’s method is one simple sentence.
Mr Blair Warren,
author of the e-book The One Sentence Persuasion Course — 27 Words To Make The
World Do Your Bidding, said: “People will do anything for those who encourage
their dreams, justify their failures, allay their fears, confirm their
suspicions and help them throw rocks at their enemies.” That’s it. There you
have Mr Trump’s campaign strategy template, summarised in one sentence.
Let’s see
what Mr Trump’s target audience’s dreams, failures, fears, suspicions are, who
their “enemies” are, and map what he has said and done so far against these
five components of persuasion.
1. ENCOURAGE
THEIR DREAMS
The American
dream, for the majority, was getting well-paying jobs even with a high school
education, in factories or in other services, raising a family and living a
comfortable life, even in small-town America .
Globalisation
has shifted manufacturing jobs from America
to China and Mexico , and many service and support jobs to India , the Philippines and elsewhere. A
Reuters report said that, in the US
state of Mississippi
alone, “more than 75,000 manufacturing jobs have disappeared in the past 15
years”, and in the comparable period the “median household income fell nearly
12 per cent”.
For the
past couple of decades, the US
government, economists and other experts have asked Americans to accept the
present situation as the new normal. Mr Trump came along and stoked their dream
and a longing for a glorious past. “We’re going to make America great again,” he thundered in his
speeches across America ,
without giving any specifics.
2. JUSTIFY
THEIR FAILURES
Mr Warren
said that “assuring others they are not responsible (for their lot in life) is
essential for gaining influence over theirs”.
So, Mr Trump
blamed it on the government as well as the politicians in general. In an
interview on the ABC channel, Mr Trump said, “people are sick and tired of
stupid and incompetent people leading our nation”.
He blamed
the US government for not
negotiating the trade deals well, and for not imposing tariffs on Chinese and
Mexican imports into the US .
“The problem with free trade is you need smart negotiators on your side. When
you have stupid people like we do, free trade’s no good.” He has not told
people that they have to be better trained in STEM (science, technology,
engineering and mathematics) subjects in a knowledge economy.
3. ALLAY
THEIR FEARS
Master
persuaders, according to Mr Warren, pay special attention to their audience’s
fears. “They offer support. They tell us stories,” he said. Mr Trump’s
presidential announcement speech in June 2015 had that offer of support for
American fears about illegal immigration. It had the comforting metaphor of a
wall and a story to go with. “I would build a great wall, and nobody builds walls
better than me, believe me, and I’ll build them very inexpensively. I will
build a great, great wall on our southern border. And I will have Mexico pay for
that wall. Mark my words,” Mr Trump assured Americans then.
4. CONFIRM
THEIR SUSPICIONS
“It is a simple
thing to confirm the suspicions of those who are desperate to believe them,”
said Mr Warren. Starting with his presidential announcement speech, Mr Trump
had been confirming the suspicions of his audience about what and who caused
their troubles.
His audience
suspected free trade, immigrants and religious minorities who were different
from them. He simply confirmed them. Here’s what he said:
On Mexico and
Mexicans: “They are not our friends, believe me. But they’re killing us
economically ... They’re bringing drugs. They’re bringing crime. They’re
rapists.”
On trade:
“Free trade is terrible ... China
is killing us.”
5. HELP THEM
THROW ROCKS AT THEIR ENEMIES
When
reading Mr Trump’s speeches about Muslims in America to his predominantly
Christian audiences, I recall what Mr Warren said: “Nothing bonds like having a
common enemy. The thing they are struggling with is their enemy. Whether it is
another individual, a group, an illness, a setback, a rival philosophy or
religion, or what have you.”
Soon after
the attack in Paris
in November last year, Mr Trump raised a bogeyman.
He said he
was all for a database tracking Muslims in the country and a month later called
for a “total and complete shutdown on Muslims entering the United States ”.
There have
been far-right candidates before in Republican presidential primaries, such as
talk show host Pat Buchanan and former Congresswoman Michele Bachmann. But they
all fell by the wayside and more moderate nominees emerged.
Will there
be, for the first time, a US
presidential candidate who has played on the masses’ fears and suspicions, and
directed their anger towards the country’s neighbours, trade partners and
followers of one of the largest religions in the world?
If Mr Trump
wins in November this year, how will he deal with Mexico ,
China , the Middle
East and the rest of the Islamic world — in fact, the rest of the
world?
ABOUT THE
AUTHOR:
S N Venkat
is senior associate director, Office of Postgraduate Professional Programme, Singapore Management University .
The opinions expressed here are personal and do not reflect those of his
employers.
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