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What Makes a Good Boss?

(Note: This article appeared on The Straits Times on 5 May 2015 page 18, you can also read this at here ) Are you a good boss?  Given a chance, would your employees want to work for you?  Most importantly, are you able to make people better than themselves, or make people better for just yourself?   Make no mistake: the best bosses could also be bad bosses at times.  The key to being a good boss is  how to Be the best, and learn from the Worst .  Taken from our all-time best-seller new course  How to Be a Great Boss  and books from Robert I Sutton, there are 5 things that you have to do: Don't Crush the Bird .  Managing people is like holding a bird in your hand.  If you hold it too tightly, you'll kill it. But if you let loose, you'll lose it.  Indeed managers that are too aggressive will damage relationships and managers that are too passive and not assertive enough will get people climb over their heads.  Like salt in a dish, too much will overwhelm the dish

3 Different Roles for Employees, Managers and Entrepreneurs

Contrary to popular thinking, you don't need to be an Entrepreneur to be rich. The point is not how much limit you can earn as an employee or manager, but how much limit have you placed on yourself? Be a No-Limits Person: Expand Your Knowledge and You'll Achieve More! Our education system prepares us for the technical skills, but we know that it is the non technical skills that will make us stand out and be successful. Such important skills include selling our ideas, inter-personal skills, how to deal with difficult people, how to follow smartly and how to be coached and be teachable . There is simply no one that can limit your income. You need to know what what's most important in your role, which are summarized as follows: Manager - To Grow Employees This is about creating a dynamic workplace where the efforts you make with your employees today will blossom into success for years to come. It includes listening to them, preparing their mind for more responsibility, co

Office Politics and You

(note: Course details at here ) Office politics is inevitable, although many leaders will tell you that there is no place for politics in their office.   Politics is defined as what people do to influence decision-makers, accomplish hidden agendas and advance their career to the detriment of others .   By itself, politics is not bad if it works to serve the company's goals by making sure that everyone is productive and adding value and morale remains high.  In fact politics introduce competition in the company and keep everyone on their toes.  But politics is bad when it is leading the company into self-destruction.   Whether you are new or experienced in management, it pays to learn how to handle office politics. There are 3 steps to do so: Step 1: Size up the Political Arena . It could be mild, moderate, high and pathologically politicised. If it is highly politicised, conflicts are usually resolved in a highly destructive way.  Blame and termination are common.  St

7 Valid Reasons to NOT Live Your Dreams

Reason 1: No Money All you need is some money to go on-line and you can learn how to live your dreams from the experts. Reason 2: No Time.  All it takes is just 3 minutes and your whole life will change. Three minutes is all it takes for you to have a meaningful conversation with a Business Coach like myself or anyone on the internet.   Reason 3:  Cannot Change You don't need to change anything other than having an open mind Reason 4: No Guts Guts is already inside our body. Use fear to move you forward -- follow your fear, don't resist it. Push yourself so you can be proud of yourself.  With a Business Coach helping you, you will have no fear Reason 5: Being Laughed At The people who love and care about you will support you; the rest don't matter anyway. Reason 6: Not ________ enough. Not young enough, smart enough, or good enough? These are just limiting beliefs. Catch yourself when these doubts pop up, and find something positive and encourag

Bump Up Your Sales by 60% with 5-Ways Sales Leverage

Everyone wants to increase sales, but few have a structured and systematic way to do so.  We know that sales come from customers, and customers come from prospects. So if we increase our number of customers and number of prospects, our sales would increase, right?   Wrong!  Other than number of customers, how often your customers buy from you and their average dollar purchase are also important. Just look at Nokia: it used to have the most number of customers in the world, but those customers now don't buy from Nokia anymore and thus Nokia's sales just nosedived.  In this articles we shall share with you the 5-Ways leverage that you can increase your sales: It starts with your Target Market , the market that you are targeting Next, you need Marketing Conversion to convert that Target Market into Prospects With Selling Conversion , you'll now convert your Prospects into Customers When they become your customers, you need to get repeat business from them, we calle

How to Double Profits with Your Existing Staff

Many bosses think of their staff cost as an expense, and some even think that if you cut staff cost, your profits will increase permanently.   We know that whether something is a cost or revenue depends on how you make use of it. For example, my mobile phone is not a cost but a revenue generator for me because I use it to get business from WeChat, Facebook, Whatsapp, Gmail and Blogs.  Today I shall teach everyone the 5 steps that you can turn all your staff cost into profits: Step 1: Convert All Your Staff into Low Maintenance Staff Low maintenance staff are those that do not cost you money to maintain, like a low maintenance car. Common maintenance cost for staff include supervision cost, sick leave, correction of mistakes and discipline control.   Step 2: Convert Low Maintenance Staff into Winning Team Members A winning team member is one that is on the same side as you and wins for himself and the team.  One of the fastest way to make people work as a team is to reward the