At this highest level, you have no concerns for yourself. You only care about how you can, not just help your customers make money or save cost, but transform them so that their lives will never be the same again.
As for the salesperson, there are also 3 levels in his day-to-day sales activities. The lowest level is to look for customers, the middle level is to get customers look for you. The highest is to get customers to sell for you (eg they give you referrals).
In customer service, the highest level is to get raving fans, the next level down is to get referrals, while the lowest level is to exceed customers' expectations. If you too want to tap into sales and customer service power, come for this newest course on 27 Jan 2016 Wed 9 am to 5 pm...
SALES AND CUSTOMER SERVICE POWER
Date: 27 Jan 2015 (Wed) 9 am to 5 pm
Venue : The Plaza 02-346 7500A Beach Rd
Fee: $398 each, $299 each for 2 and above, $199 each for 5 and above (with PIC 60% grant)
Your team has been working very hard and your company products and services are quite well accepted in the market. Your company has also invested heavily in marketing and systems. Yet you find it a challenge to keep up with the ever rising customer expectations and sales targets.
Make no mistake: all sales and customer service activities must have power or you will lose business to your competitors. Whether you are new or experienced in sales and customer service if you too want to make this year the best of your career, come for this high impact 1-day course...Sales and Customer Service Power...
POWER-PACKED CONTENTS INCLUDE:
- Problem with Most Salespeople: Lack of Service
- Problem with most customer service and technical support staff: never sell
- How to Achieve Unbelievable Results when you combine customer service with sales
- The Five Most Elements in Sales - Prospecting, Marketing, Selling, Transactions and Wallet-Share
- How to Double Your Sales by just 10% Increase in Each Line and top 25 Strategies
- Top 10 Customer Service Strategies on the 5 Ways
- The Sales Process from Needs to Closing
- Service From the Heart: what it Means using the Law of Connectioni
- Overcoming Objections in 15 Key Ways and another 68 methods
- Dealing wth Service Challenges
- Jeffrey Fox Power of Dollarization
- Ladder of Loyalty from Suspects to Raving Fans
- The Ultimate in Sales: Transform Your Customers' Live
Bonus: Sure-win Scripts to Close Every Sale and Service Customers
ENQUIRIES:
Ms Idah at 6225-1784 or Andy at 8201-4347 Email to hpa88@singnet.com.sg.
Comments
Post a Comment