Business and Money Tips

(This article appeared in the Straits Times page C30 on 21 Oct 2016, watch our 1-min Better Manager video at  here )  1. Suppliers First, Customers Second We know that customers are important, but if you don't have the right goods and services from your suppliers, you have no business. That's why suppliers are more important. There are 3 things that every supplier yearn for: fast payment and advance order information. Give your suppliers the respect they need, for they are actually not suppliers but human beings 2. Employees Can Do More Without Being Told Unknown to many bosses, employees can do much more without being told. They just need to be appreciated for whatever little extra things that they do.   3. How They Feel = Morale Employee morale is about how people feel towards the bosses. If your people have low morale, examine yourself. In our course How to Be a Great Boss, we said that if you have low morale employees, either you change or you change your peo

(This article has been submitted to The Straits Times on 20 October 2016. Watch our 'Disruption' video at here ) As we know, nowadays our teams comprise of groups in our WhatsApp and WeChat groupchats.  Whether you are working in a business or self-employed, homemaker or student, retired or just born, you will belong to at least 3 groups: your family, your friends and the people you work with.  That's why in our Build Winning Virtual Teams seminar, we teach people how they can keep their chatgroups alive. There are 5 keys, know them or lose them: Key 1: Show Me the Money People join chatgroups initially to keep themselves updated, and for some people, to get motivated. But after a while, such motivations and information will become mundane, and people will be immune to such messages.  To keep people from coming back, you need to have show people the money.  Money includes monetary value and non-monetary value. People must see that there are benefits to their live

As I learnt from Marc Chernoff, these 20 questions have no right or wrong answer, but asking them will make your mind freer, so ask them more often today! Which is worse, failing or never failing? When it's all said and done, will you have said more than you've done? Are you doing what you believe in, or are you settling for what you are doing? Are you more concerned about doing things right, or doing the right things? If you could give a newborn child only one piece of advice, what would it be? What's something you know you do differently than most people? What one thing have you not done that you really want to do? What's holding you back? Why are you, you? Which is worse, when a good friend passes away, or losing touch with a good friend who lives very near you? At what time in your recent past have you felt most passionate and alive? If not now, then when? If not you, who else? If you haven't achieved it yet, what do you have to lose? Would you

With a disruptive mindset, you don't make a projection or reasonable prediction. For example, if I charge my Samsung Galaxy Note 7 to 60%, it will not explode. Instead you make an unreasonable provocation: what if Note 7 will explode even without the battery being charged?   The difference between prediction and provocation is the difference between seeing things as they are and asking, 'Why?', or imaging things as they never were and ask, ' What if?' In business, we will ask the question: how can we disrupt the competitive landscape of our industry by delivering an unexpected solution ?  For example, in our sales training, I often ask bosses not what type of training they need but how to NOT TRAIN your people and get them to double their sales without you dropping a single cent of your price? As Steve Jobs said before, we don't merely want to look at the competition and see how we can be better. We look at the competition and ask how can we do different

If you are like most managers, you'll probably find that you are lacking in certain skills.  This lack is causing you delay in your career growth. Worst of all, your boss expects you to know all and your subordinates are watching you.  The truth is that most managers and supervisors are promoted based on their technical skills, and yet it is the managerial and leadership skills that will make them more successful. This management development program is for managers, bosses, directors, managers, supervisors and executives who want to implement tomorrow what they learn today. This is hands-on learning, conducted over 4 weeks, to give you the impetus and momentum needed. Best of all, you will get coaching from a seasoned Coach.  Now you might be saying - Yeah, I have heard it all before - and maybe you have. But if you are serious about actually doing and implementing something that will improve your career, then invest some time and get the help you need.  Our 71th batch is star