The 7 Truths that Rock the Chair I'm Sitting on Now

Following yesterday's blog on 7 Shocking Truths, people asked me if I could elaborate further from there. If you were, like my friend, read all the management and business books out there, you will get nothing but confusion. That's why I like to once and for all cement the following truths:

1. Suppliers Are More Important than Customers
We often said that customers is king, but if you do not have the right type of goods and services to sell, you have no business to sell to that king! Unfortunately, most schools do not teach people how to treat suppliers well. There are 3 things that every supplier look for: fast payment, business referrals and advance order information. Do not give your suppliers nasty surprises, or treat them like a beggar. Give them the respect that they deserve: fast payment.

2. Employees Want to Do More than What You Told Them
It's shocking to hear this: many employees don't mind to do more than what they were told as long as they are being appreciated. Do not underestimate the creativity and innovative geniuses of your people: just look at how creative Facebook postings they do and you'll know what I am talking about.

3. More than Money: What Keeps Your People Morale High at All Times is How They Feel Towards You
This is so obvious, yet many people think that they can treat people like dirt and people will stay as long the pay is good. People that stay but have low morale are worse than people that leave fast! Unbelievable but true! From now onwards make it your job to keep high morale. Remember, morale is like a lady's skirt: the higher it goes, the happier are your people (just for fun)

4. Love Them or Lose Them
The fastest way to lose good people is to not love them. Loving people is not about affection, nor is it about possession or conditional love. Pure and sincere love is inspiring and uplifting, and the 4 loves in the office are Compassion, Equanimity, Rejoice and Kindness. Click here for article on this.

5. You Cannot Sell People Anything and Everyone is Selling Ice to the Eskimos
People love to buy but hate to be sold, so you cannot sell anything to anybody. Everyone is selling ice to the eskimos because no one wants to buy. What you can do is to create the conditions and environment for people to buy by themselves.

6. People Don't What You Say But Follow What You Do
Leadership by example is the only leadership in the world, just like service from the heart is the only service in the world. What you say, people resist. What you do, people believe. Action always speak louder than words.

7. There is Nowhere to Escape but to Fix the Engine Now
Yes, the only way to go now is to acknowledge what is not right now and take steps to correct them. One of the fastest way to do so is engage an external trainer to impart in your team the essential skills and knowledge to survive in the business world. Do it now and do it with heart. We are waiting for you at 8201-4347!

By Andy Ng of www.asiatrainers.com or here. Related articles:

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